Root Cause Analysis tries to find _____.
A)How long each process takes in the as-in system with an eye at shortening the time
B)How much each process costs (rather than the time)with an eye at cutting costs
C)The true problem and not just symptoms of problems and solve that
D)Technologies that could work
E)Other companies that have similar processes and attempt to learn from them

Question

Quizplus · Accepted Answer

Root Cause Analysis is a methodology for identifying the underlying causes of problems, rather than just treating the symptoms. Its goal is to identify the root cause of a problem, in order to prevent it from recurring in the future. Therefore, option C is the most appropriate choice. Options A and B relate to process improvement and cost reduction, respectively, but they do not necessarily involve identifying the root cause of a problem. Option D relates to technology analysis, which is a separate activity from Root Cause Analysis. Option E relates to benchmarking, which involves comparing processes with those of other companies. While benchmarking can be useful for identifying areas where improvements can be made, it does not necessarily involve identifying the root cause of a problem.

Root Cause Analysis Tries to Find _____