Question 1

When determining requirements it is good to have all BUT ____ involved.
A)Managers in the business area
B)Analysts
C)Project Sponsors
D)Staff in the business area
E)Information technology staff

Accepted Answer

Information technology staff should not be excluded when determining requirements as they provide valuable insights into feasibility and technical limitations. Therefore all BUT E should be involved.

Question 2

The outcome of the analysis phase is the:
A)Feasibility Analysis document
B)System proposal document
C)System specification document
D)System request document
E)Business Process document

Accepted Answer

The outcome of the analysis phase in system development is typically the System Proposal Document. This document outlines the proposed solution to the problem identified during the initial phases of system development, including requirements, costs, and benefits.

Question 3

Which is generally NOT true of non-functional requirements?
A)Cultural differences can be considered
B)Color interpretations on screens and forms may be different in different geographical places
C)Multi-lingual interfaces many be needed
D)Systems may need to adapt from global solutions to local realities
E)Systems may need to have actual expenses from global operations

Accepted Answer

Non-functional requirements typically focus on the performance, usability, security, and other aspects of a system that are not directly related to its functionality. While cultural differences, color interpretations, multi-lingual support, and adaptation to local realities may be important non-functional requirements for global systems, actual expenses from global operations are typically considered business requirements rather than non-functional requirements.

Question 4

Jona's project is to take a fairly straight-forward manual process and make it an electronic process.This will make the processing more efficient.Which of the following requirements analysis strategies is she using?
A)Business Process Automation
B)Business Process Improvement
C)Business Process Internalization
D)Business Process Reengineering
E)Business Process Renovation

Accepted Answer

Business Process Automation refers to the process of replacing a manual process with an electronic process to make it more efficient.

Question 5

An example of a functional requirement is _________
A)Access to the customer order system
B)System should be available in English and Spanish
C)System can be accessed through a Blackberry device
D)Output can be displayed in Internet Explorer, in Firefox, or in Google Chrome browsers
E)System is automatically updated every 5 seconds

Accepted Answer

Access to the customer order system is a specific function that the system must perform to fulfill its purpose. The other options describe non-functional requirements such as language support, compatibility with different browsers and devices, and system updates, but they do not describe a specific function that the system must perform.

Question 6

In the SDLC (Systems Development Life Cycle),what comes after the analysis phase?
A)Approval phase
B)Design phase
C)Development phase
D)Implementation phase
E)Planning phase

Accepted Answer

The next phase after the analysis phase in the SDLC is the design phase. This is where the developers and designers begin to plan how the software or system will be created and what it will look like. They gather requirements from the analysis phase and create a detailed design plan that includes software architecture, user interface design, database design, and more. Once the design plan is finalized, development can begin.

Question 7

One of the problems when doing requirements determination is:
A)Exclusion of business users and failure to address the true business needs of the users
B)Inclusion of data tables
C)Inclusion of business logic
D)Inclusion of a list of processes the system needed to perform
E)Over-reliance on object oriented systems analysis and design

Accepted Answer

Exclusion of business users and failure to address the true business needs of the users is a common problem when doing requirements determination. It is important to involve business users and ensure that their needs are being addressed in order to develop a successful system. The other options listed are not necessarily problems in requirements determination.

Question 8

Wayne is a senior director of finance.His company only recently came under Sarbanes-Oxley regulations and is the project sponsor to become compliant.He realizes that examining the as-is system may not be much help as the regulations are so radical that a major analysis and design project must be completed to make the company compliant.He is leaning towards: ______________
A)Business Process Automation
B)Business Process Improvement
C)Business Process Internalization
D)Business Process Reengineering
E)Business Process Renovation

Accepted Answer

Business Process Reengineering involves a radical redesign of the current processes to achieve significant improvements in performance, compliance, and other key areas. Given the Sarbanes-Oxley regulations' radical nature, a major analysis and design project (i.e., reengineering) is needed to make the company compliant. The other choices (A, B, C, and E) do not involve such a radical redesign and may not be suitable for achieving compliance with such regulations.

Question 9

Two BPA techniques commonly used to identify possible problems in the current system are _____.
A)Problem Analysis and benchmarking
B)Problem Analysis and activity based costing
C)Duration analysis and informal benchmarking
D)Root Cause Analysis and outcome analysis
E)Problem analysis and root cause analysis

Accepted Answer

The two BPA techniques commonly used to identify possible problems in the current system are problem analysis and root cause analysis. Option E is the only choice that includes both of these techniques. Option A includes problem analysis and benchmarking, but benchmarking is not a technique used to identify problems, rather it is used to compare the performance of the current system with that of other organizations. Option B includes problem analysis and activity based costing, which is a technique used to allocate costs to activities, not to identify problems. Option C includes duration analysis and informal benchmarking, but duration analysis is not a commonly used BPA technique, and informal benchmarking is not a systematic technique. Option D includes root cause analysis, but outcome analysis is not a commonly used BPA technique.

Question 10

An example of a nonfunctional requirement is ____________
A)Supplier table is available
B)The system must contain customer order history for three years
C)System can be used in any of 100 offices worldwide
D)SQL queries from customer table and order table are available
E)Customer zipcode is formatted as character data

Accepted Answer

Nonfunctional requirements specify criteria that can be used to judge the operation of a system, rather than specific behaviors. Choice C, "System can be used in any of 100 offices worldwide," refers to a usability and accessibility requirement, which is a type of nonfunctional requirement.

Question 11

Omar is making moderate changes to a system in order to take advantage of new opportunities offered by technology or to emulate what other companies are doing.This would be called:
A)Business Process Automation
B)Business Process Improvement
C)Business Process Internalization
D)Business Process Reengineering
E)Business Process Renovation

Accepted Answer

Business process improvement involves making moderate changes to existing processes in order to improve efficiency, reduce costs, and/or take advantage of new opportunities. This option best describes the scenario described in the question. Business process automation involves using technology to automate existing processes, while business process reengineering involves making radical changes to existing processes in order to completely restructure how work is done. Business process internalization and renovation are not commonly used terms in the context of business process management.

Question 12

Which is NOT a requirements analysis strategy?
A)Understanding of the as-is system
B)Identifying improvements
C)Developing requirements for the to-be system
D)Root cause analysis
E)Understanding of screen design, layout and navigation

Accepted Answer

Understanding of screen design, layout, and navigation is not a requirements analysis strategy. It is related to the design and user experience aspect of software development. The other options listed are all strategies used in requirements analysis.

Question 13

Which of the following will probably NOT be at a system walkthrough?
A)User representatives
B)Management representatives
C)Computer Center director
D)Key decision makers
E)Analyst who prepared the system proposal

Accepted Answer

The Computer Center director is unlikely to be present at a system walkthrough as their role is typically more focused on the technical infrastructure and operations of the center, rather than reviewing specific system proposals or user requirements.

Question 14

Which is NOT an expectation of the Requirements Definition?
A)Listing of functional requirements
B)Listing of project costs and benefits in both dollars and Euros
C)Listing of non-functional requirements
D)Defining scope of project
E)To be the document that is used for clarification when problems arise.

Accepted Answer

Listing project costs and benefits in both dollars and Euros is not an expectation of the Requirements Definition. It is more relevant for financial and economic analysis. The other options are all expectations of the Requirements Definition.

Question 15

According to the authors,in moving "from here to there",an analyst needs:
A)An understanding of corporate politics
B)Knowledge on how to stop scope creep
C)Joint Application Development facilitating skills
D)Microsoft Project Management software skills
E)Strong critical thinking skills

Accepted Answer

The authors mention that the analyst needs "Strong critical thinking skills" in order to move from "here to there". While understanding corporate politics, stopping scope creep, and having Joint Application Development facilitating skills are important, they are more specific skills, and may not universally apply in all situations. Microsoft Project Management software skills are important for project management, but not necessarily for the analyst role specifically mentioned in the question. Therefore, option E is the best choice as it is a more general and applicable skill for any type of analysis role.

Question 16

Sanjay has business colleagues on the Slashdot.org technology forum.He is interested in how they may have implemented supply chain management systems using radio frequency identification. Sanjay is identifying improvement opportunities through _____.
A)Duration analysis
B)Outcome analysis
C)Activity-Based Costing
D)Informal Benchmarking
E)Root Cause analysis

Accepted Answer

Informal Benchmarking involves learning from the experiences of other businesses and identifying improvement opportunities by observing how they have solved similar problems. In this case, Sanjay is seeking out information from his colleagues on a technology forum to learn how they have implemented supply chain management systems using radio frequency identification. This is an example of informal benchmarking.

Question 17

Which is NOT a purpose of the requirements definition?
A)To give a very high-level explanation of the business requirements
B)A more precise list of requirements that can be used as inputs to the rest of analysis
C)Create functional requirements
D)Create cost/benefit analysis
E)Create non-functional requirements

Accepted Answer

While the requirements definition may inform the cost/benefit analysis, it is not the main purpose of the requirements definition process. The purpose of requirements definition is to clearly and precisely identify the business and user requirements, and create a list of functional and non-functional requirements that can be used as inputs to the rest of the analysis.

Question 18

The systems proposal is generally approved by.
A)The Chief Information Officer
B)The top manager in the user's area (like the Vice President of Marketing)
C)The Vice President of Finance
D)The approval committee
E)The CEO (chief executive officer)

Accepted Answer

The approval committee is typically responsible for reviewing and approving systems proposals, as it usually consists of representatives from various departments who can evaluate the proposal's impact on the organization.

Question 19

The line between analysis and design is sometimes very blurry.One reason is that _____:
A)Object-oriented methods are generally fuzzier as compared to waterfall methods
B)there is inadequate funding for the analysis phase to do a complete analysis
C)analysts are generally rushed to complete the system proposal
D)scope creep has occurred
E)the deliverables are really the first step in the design of the new system

Accepted Answer

The deliverables that are produced during the analysis phase, such as use cases and data flow diagrams, are often used as a basis for the design of the new system. Therefore, the line between analysis and design can be blurry as the deliverables may represent the first step in the design process.

Question 20

Root Cause Analysis tries to find _____.
A)How long each process takes in the as-in system with an eye at shortening the time
B)How much each process costs (rather than the time)with an eye at cutting costs
C)The true problem and not just symptoms of problems and solve that
D)Technologies that could work
E)Other companies that have similar processes and attempt to learn from them

Accepted Answer

Root Cause Analysis is a methodology for identifying the underlying causes of problems, rather than just treating the symptoms. Its goal is to identify the root cause of a problem, in order to prevent it from recurring in the future. Therefore, option C is the most appropriate choice. Options A and B relate to process improvement and cost reduction, respectively, but they do not necessarily involve identifying the root cause of a problem. Option D relates to technology analysis, which is a separate activity from Root Cause Analysis. Option E relates to benchmarking, which involves comparing processes with those of other companies. While benchmarking can be useful for identifying areas where improvements can be made, it does not necessarily involve identifying the root cause of a problem.

Quiz 3: Requirements Determination

When determining requirements it is good to have all BUT ____ involved.

The outcome of the analysis phase is the:

Which is generally NOT true of non-functional requirements?

Jona's project is to take a fairly straight-forward manual process and make it an electronic process.This will make the processing more efficient.Which of the following requirements analysis strategies is she using?

An example of a functional requirement is _________

In the SDLC (Systems Development Life Cycle) ,what comes after the analysis phase?

One of the problems when doing requirements determination is:

Two BPA techniques commonly used to identify possible problems in the current system are _____.

An example of a nonfunctional requirement is ____________

Omar is making moderate changes to a system in order to take advantage of new opportunities offered by technology or to emulate what other companies are doing.This would be called:

Which is NOT a requirements analysis strategy?

Which of the following will probably NOT be at a system walkthrough?

Which is NOT an expectation of the Requirements Definition?

According to the authors,in moving "from here to there",an analyst needs:

Sanjay has business colleagues on the Slashdot.org technology forum.He is interested in how they may have implemented supply chain management systems using radio frequency identification. Sanjay is identifying improvement opportunities through _____.

Which is NOT a purpose of the requirements definition?

The systems proposal is generally approved by.

The line between analysis and design is sometimes very blurry.One reason is that _____:

Root Cause Analysis tries to find _____.