Question 1

Complete the following using the terms listed.
-_____ is a meaningful exchange of information through messages transmitted between an organization and its major audiences.

Accepted Answer

N

Question 2

Complete the following using the terms listed.
-A(n)_____ is a combination of workers from different functional areas;such as production,marketing,and finance.

Accepted Answer

Cross-functional team is a term that fits the given definition.

Note: Other terms such as self-managed team, team diversity, and virtual teams may also be applicable, but cross-functional team is the most specific and accurate choice.

Question 3

Complete the following using the terms listed.
-In a(n)____,communication relies on explicit written and verbal messages.

Accepted Answer

In a low-context culture, communication relies on explicit written and verbal messages, as opposed to relying on context or non-verbal cues.

Question 4

Complete the following using the terms listed.
-_____ a message means that the sender translates its meaning into understandable terms.

Accepted Answer

Encoding refers to the process of translating a message's meaning into understandable terms.

Question 5

Complete the following using the terms listed.
-_____ is some type of interference during the communication process that influences the transmission of messages and feedback.

Accepted Answer

The term "noise" refers to any type of interference that affects the transmission of messages and feedback during the communication process. This can include physical factors like loud background noise, as well as psychological factors like language barriers or distractions.

Note: While some of the other terms listed could potentially be related to communication interference or "noise" in some way, E is the most direct and widely recognized answer.

Question 6

Complete the following using the terms listed.
-The skill of receiving a message and interpreting its genuine meaning is _____.

Accepted Answer

The skill of receiving a message and interpreting its genuine meaning is listening. Listening involves not only hearing the words spoken but also understanding the underlying emotions, intentions, and context of the message.

Other relevant terms in the list include encoding (the process of putting a message into a form that can be transmitted), noise (external or internal factors that disrupt communication), communication (the exchange of information and ideas between individuals), and external communication (communication that takes place between individuals or groups outside the organization). However, none of these terms specifically refer to the skill of interpreting a message's genuine meaning.

Question 7

Complete the following using the terms listed.
-_____ are groups of geographically or organizationally dispersed co-workers who use a combination of telecommunications and information technologies to accomplish an organizational task.

Accepted Answer

Virtual teams are the groups of geographically dispersed co-workers who use information technologies to accomplish an organizational task.

Alternate Answer: D
 Cross-functional teams can also be geographically dispersed and use telecommunications and information technologies to accomplish their tasks. However, the term "cross-functional" refers to the fact that the team is composed of members who come from different areas of expertise within the same organization.

Note: While other terms could potentially fit this description to some degree, Virtual Teams and Cross-functional Teams are the most specific and accurate choices.

Question 8

Complete the following using the terms listed.
-The meaningful exchange of information through messages is called _____.

Accepted Answer

The meaningful exchange of information through messages is called communication.

Question 9

Complete the following using the terms listed.
-_____ is the extent to which team members are attracted to the team and motivated to remain part of it.

Accepted Answer

Team cohesiveness is the extent to which members of a team feel connected to one another and motivated to achieve their common goals.

Question 10

Complete the following using the terms listed.
-Standards of conduct shared by team members that guide their behavior are called _____.

Accepted Answer

Standards of conduct shared by team members that guide their behavior are called team norms.

Question 11

Complete the following using the terms listed.
-During the _____,team members focus on solving problems and accomplishing tasks.

Accepted Answer

The performing stage is where team members focus on solving problems and accomplishing tasks.

Note: Some other choices may also be applicable, but given the context of the sentence, C is the best choice.

Question 12

Complete the following using the terms listed.
-A group of workers who are empowered with the authority to decide how its members complete their daily tasks is called a(n)_____.

Accepted Answer

A self-managed team is a group of workers who are empowered with the authority to decide how its members complete their daily tasks.

Question 13

Complete the following using the terms listed.
-_____ refers to the emotional reactions that can occur when disagreements become personal rather than professional.

Accepted Answer

Affective conflict refers to the emotional reactions and personal attacks that can occur during a disagreement. It is important for teams to learn to manage this type of conflict in order to maintain productivity and positive working relationships.

Question 14

Complete the following using the terms listed.
-The _____ is an internal channel that informally passes information from unofficial sources.

Accepted Answer

The term "grapevine" refers to the informal communication channel that passes information from unofficial sources within an organization.

Question 15

Explain the key differences between employee stock ownership plans and employee stock option plans.

Accepted Answer

The answer of Explain the key differences between employee stock...

Question 16

Define cross-functional teams and explain the emphasis on communication.

Accepted Answer

The answer of Define cross-functional teams and explain the emphasis...

Question 17

Complete the following using the terms listed.
-_____ represents the variances in ability,experience,personality,or any other factor on a team.

Accepted Answer

Team diversity refers to the variances in ability, experience, personality, or any other factor on a team.

Answer: E 
 Noise represents any interference or barriers that can affect effective communication in a group or team.

Answer: Q 
 Team cohesiveness is the degree to which members of a team feel connected and committed to the team's goals and objectives.

Question 18

Complete the following using the terms listed.
-During the _____,team members resolve differences,accept each other,and reach broad agreement about the roles of team leader and other participants.

Accepted Answer

The Norming stage is when team members resolve differences and reach broad agreement about the roles of team leader and other participants.

Note: Some other terms listed may be related to team building and communication, but they do not fit the description of this specific stage in the team development process.

Question 19

Complete the following using the terms listed.
-_____ focuses on problem-related differences of opinion,and reconciling those differences to improve team performance.

Accepted Answer

Cognitive conflict refers to differences in perspectives, ideas and opinions regarding the task being performed. Reconciling these differences can lead to improved team performance.

Question 20

Describe how extending decision making and activities generally handled by managers to employees can lead to employee empowerment.Provide a brief example.

Accepted Answer

The answer of Describe how extending decision making and activities...

Quiz 9: Top Performance Through Empowerment, teamwork, and Communication

Complete the following using the terms listed. -_____ is a meaningful exchange of information through messages transmitted between an organization and its major audiences.

Complete the following using the terms listed. -A(n) _____ is a combination of workers from different functional areas;such as production,marketing,and finance.

Complete the following using the terms listed. -In a(n) ____,communication relies on explicit written and verbal messages.

Complete the following using the terms listed. -_____ a message means that the sender translates its meaning into understandable terms.

Complete the following using the terms listed. -_____ is some type of interference during the communication process that influences the transmission of messages and feedback.

Complete the following using the terms listed. -The skill of receiving a message and interpreting its genuine meaning is _____.

Complete the following using the terms listed. -_____ are groups of geographically or organizationally dispersed co-workers who use a combination of telecommunications and information technologies to accomplish an organizational task.

Complete the following using the terms listed. -The meaningful exchange of information through messages is called _____.

Complete the following using the terms listed. -_____ is the extent to which team members are attracted to the team and motivated to remain part of it.

Complete the following using the terms listed. -Standards of conduct shared by team members that guide their behavior are called _____.

Complete the following using the terms listed. -During the _____,team members focus on solving problems and accomplishing tasks.

Complete the following using the terms listed. -A group of workers who are empowered with the authority to decide how its members complete their daily tasks is called a(n) _____.

Complete the following using the terms listed. -_____ refers to the emotional reactions that can occur when disagreements become personal rather than professional.

Complete the following using the terms listed. -The _____ is an internal channel that informally passes information from unofficial sources.

Explain the key differences between employee stock ownership plans and employee stock option plans.

Define cross-functional teams and explain the emphasis on communication.

Complete the following using the terms listed. -_____ represents the variances in ability,experience,personality,or any other factor on a team.

Complete the following using the terms listed. -During the _____,team members resolve differences,accept each other,and reach broad agreement about the roles of team leader and other participants.

Complete the following using the terms listed. -_____ focuses on problem-related differences of opinion,and reconciling those differences to improve team performance.

Describe how extending decision making and activities generally handled by managers to employees can lead to employee empowerment.Provide a brief example.