The ________ right to be heard suggests that the channels of communication between companies and their customers run in both directions.
A)right to education
B)right to be heard
C)right to know
D)right to choice

Question

Quizplus · Accepted Answer

The right to be heard implies that customers have the right to give feedback or communicate their grievances to the company, and the company needs to listen to their views and take them into account while making decisions. The other options such as the right to education, right to know, and right to choice are also important consumer rights, but they do not specifically address the need for two-way communication between companies and customers.

The ________ Right to Be Heard Suggests That the Channels