Question 1

Electronic social networks are usually fast and easy to develop but cost a lot.

Accepted Answer

Electronic social networks can be developed quickly and inexpensively through various platforms and tools available today, such as social media sites and mobile apps. However, the cost can vary depending on factors such as the complexity of the network, development team size, and features and functionalities required. In general, electronic social networks can be cost-effective compared to traditional networking methods.

Question 2

Wearing uniforms or business attire is a goodwill indicator of people-based legitimacy.

Accepted Answer

False

Question 3

One of the key parts of social networking is actually seeking the help or advice of others.

Accepted Answer

Social networking is all about connecting with others and building relationships. Seeking the help or advice of others is one of the main ways to build these relationships and get the most out of social networking.

Question 4

Often ethical dilemmas crop up in business because the answer sought by the other person would cost your business money.

Accepted Answer

Ethical dilemmas in business often arise when there is a conflict between what is morally right and what is profitable for the business. Resolving the dilemma may require sacrificing short-term profits for the sake of integrity and ethical behavior.

Question 5

Changing the legitimacy characteristics often does more to build your social capital than repeating one legitimacy characteristic stressed by the firm in hopes of finding the perfect mix of characteristics.

Accepted Answer

The answer of Changing the legitimacy characteristics often does more...

Question 6

An ethical dilemma occurs when a person's values are in conflict,making it unclear whether a decision we are thinking about making is right or not.

Accepted Answer

An ethical dilemma is a situation where a person is faced with a decision that involves conflicting moral principles or values, making it difficult to determine the right course of action. Therefore, statement A is true.

Question 7

Two ways to build social capital are legitimacy and social networking.

Accepted Answer

Legitimacy helps to build trust and credibility with others, which contributes to building social capital. Social networking involves building relationships and connections with individuals and groups, which is another way to increase social capital.

Question 8

Universalism is an ethical model that supports seeking the greatest good for the greatest number of people.

Accepted Answer

Universalism is an ethical model that emphasizes principles and values that apply universally, rather than focusing on outcomes or consequences like utilitarianism, which seeks the greatest good for the greatest number.

Question 9

Only one business in ten has a disaster or crisis plan.

Accepted Answer

According to a study by the Federal Emergency Management Agency (FEMA), only one out of ten businesses has a disaster or crisis plan.

Question 10

The general environment is a part of the external environment made up of those components that the firm deals with directly such as customers,suppliers,consultants,media,interest groups,and the like.

Accepted Answer

The general environment refers to the broader external conditions that affect an organization indirectly, such as economic, technological, sociocultural, and political factors, rather than direct interactions with specific entities like customers or suppliers.

Question 11

Modeling is a set of shared beliefs,basic assumptions,or common,accepted ways of dealing with problems and challenges within a company that demonstrate how things get done.

Accepted Answer

The definition provided describes "organizational culture," not "modeling." Modeling typically refers to creating representations or simulations of systems or processes.

Question 12

Networking is the idea and action of each person helping the other.

Accepted Answer

The answer of Networking is the idea and action of...

Question 13

Small businesses often do not try something innovative.

Accepted Answer

Small businesses can be very innovative and often have an advantage in being agile and quick to implement new ideas. However, some small businesses may be hesitant to take risks and try something new due to limited resources or fear of failure.

Question 14

One of the steps in handling a crisis is to admit you are in trouble.

Accepted Answer

Admitting that there is a problem is crucial in handling a crisis because it allows for effective communication and planning of solutions. Denying or ignoring the issue can worsen the crisis and cause further damage.

Question 15

The reason why small businesses have flexibility is because they have to deal with a lot of 'first time' situations.

Accepted Answer

Small businesses often have to navigate through unique situations that they have not encountered before, which requires them to be flexible in order to adapt and find solutions.

Question 16

Replacing paper copies with Web-based documents is one of the ways to create a more sustainable enterprise.

Accepted Answer

By reducing the usage of paper, we can help conserve natural resources, reduce carbon emissions, and minimize waste. Thus, replacing paper copies with Web-based documents can contribute to creating a more sustainable enterprise.

Question 17

When external relations lapses occur,if they are not so major that legal action is at stake,try to use them as learning experiences for the rest of the firm by talking openly about the issues.

Accepted Answer

It is recommended to use external relations lapses as learning experiences by openly discussing the issues, especially if legal action is not at stake. This can help prevent similar issues from occurring in the future and improve the overall relations of the firm with external parties.

Question 18

One of the questions in the first step of making ethical decisions deals with "Who will benefit,and how much? "

Accepted Answer

This is correct. One of the key questions to ask when making ethical decisions is who will benefit and how much. This helps to ensure that the decision is fair and just for all parties involved.

Question 19

The boundary is at the core of exchange in the BRIE model.

Accepted Answer

The BRIE model (Business, Resources, Institution, and Environment) does not specifically focus on boundaries as the core of exchange. It emphasizes the interaction between business, resources, institutions, and the environment.

Question 20

The trick with all forward-looking choices is to use a "financial options" approach.

Accepted Answer

The answer of The trick with all forward-looking choices is...

Quiz 2: Small Business Environment: Managing External Relations