The balanced scorecard looks at the small business from the perspectives of the customer,the company itself,innovation,and finances.

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The balanced scorecard framework was designed to provide a more holistic view of a business's performance, taking into account not just financial measures, but also customer satisfaction, internal processes, and innovation and learning. These four perspectives form the basis of the balanced scorecard approach, and are commonly used by businesses of all sizes, including small businesses.

The Balanced Scorecard Looks at the Small Business from the Perspectives