The first step in creating a knowledge management program is to take an inventory of the special knowledge a company possesses that gives it a competitive advantage.

Name: The first step in creating a knowledge management program is to take an inventory of the special knowledge a company possesses that gives it a competitive advantage.
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Quizplus · Accepted Answer

This is an accurate statement. Conducting an inventory of a company's special knowledge is a crucial first step in developing a knowledge management program.

The First Step in Creating a Knowledge Management Program Is