When it comes to apologizing for corporate mistakes,judges,juries,and plaintiffs tend to
A)react negatively when companies apologize.
B)dismiss such apologies as insincere.
C)be more forgiving of companies that apologize.
D)understand that companies should never admit guilt.
E)expect non-profit organizations to admit guilt,but not for-profit companies.

Question

Quizplus · Accepted Answer

Studies have shown that judges, juries, and plaintiffs tend to be more forgiving of companies that apologize for their mistakes. Apologies are seen as a way for the company to take responsibility for their actions and show a willingness to correct the issue, which can help to reduce the severity of any legal penalties or damage awards.

When It Comes to Apologizing for Corporate Mistakes,judges,juries,and Plaintiffs Tend