What is important for the nurse manager to understand about resolving conflict in the workplace? (Select all that apply.)
A) Realize that most new graduates use competition as a form of conflict response.
B) Effective role socialization reduces negative conflict behaviors among nursing staff.
C) Use of collaboration to solve conflict issues is an important strategy to encourage.
D) Thinking like a nurse promotes role socialization and reduces conflict.
E) Nurse managers need to create working environments that facilitate professional practice.f.High self-esteem fosters entitlement-type behavior that promotes conflict.
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