You have decided to involve the sales personnel in planning for the change and in stocking appropriate new items to sell to gardeners. The method for overcoming resistance that you have chosen is ________.

Question

Quizplus · Accepted Answer

The method for overcoming resistance that has been chosen is participation, involving the sales personnel in planning for the change and stocking appropriate new items to sell to gardeners. This will help in engaging the employees and making them feel valued, which can reduce resistance to the change. Thus, choice B, participation, is the best option. Communication and negotiation can also be used in conjunction with participation. It is important to note that manipulation and cooptation, as well as coercion, are not effective methods for overcoming resistance as they can lead to negative consequences and damage employee morale.

You Have Decided to Involve the Sales Personnel in Planning