Which of the following is not a method that company managers can use to promote operating excellence in performing value chain activities?
A)Adopt business process reengineering.
B)Instill a corporate culture that has a core value of operating excellence.
C)Adopt best practices.
D)Install TQM and/or Six Sigma quality control techniques.
E)Adopt standard industry techniques.

Question

Quizplus · Accepted Answer

Adopting standard industry techniques may help a company perform value chain activities more efficiently, but it does not necessarily promote operating excellence. The other options - adopting business process reengineering, instilling a corporate culture of operating excellence, adopting best practices, and using TQM and/or Six Sigma quality control techniques - all focus specifically on improving and optimizing internal processes to achieve operating excellence.

Which of the Following Is Not a Method That Company