When writing a persuasive claim, it helps to show how angry and emotional you are about the situation.
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Q9: A sales message from an auto retailer
Q10: Now you can receive the same benefits
Q11: When you suspect that your manager or
Q12: Having the ability to persuade is important
Q13: If your sales message is effective and
Q15: An angry or hostile claim message will
Q16: Which statement best explains why you might
Q17: You can use rational appeals, emotional appeals,
Q18: The opening paragraph of a sales letter
Q19: When you compose a message to a
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