Customer definitions of the quality of a product include all of the following except:
A) uniformity of the product.
B) accuracy of the advertising with respect to the product.
C) durability and safety of the product.
D) ease of use of the product.
E) customer support for the product.

Question

Quizplus · Accepted Answer

Uniformity of the product is more of a manufacturer's perspective on quality, focusing on consistency in production and less on the customer's subjective experience or evaluation criteria such as safety, ease of use, or support.

Customer Definitions of the Quality of a Product Include All