Question 1

Which of the following training evaluation methods is the least valid?
A) Pre-post training performance method
B) Trainees' reactions to the training
C) Pre-post training performance with control group method
D) Trainees' changes in behaviors
E) Trainees' changes in skills

Accepted Answer

Trainees' reactions to the training is the least valid evaluation method as it only measures the participants' satisfaction and opinions about the training, which may not necessarily reflect the effectiveness of the training or their actual improvements in performance or behavior. The other evaluation methods (pre-post training performance method, pre-post training performance with control group method, trainees' changes in behaviors, trainees' changes in skills) all measure the participants' learning outcomes and actual improvements in job-related skills and behaviors, which are more objective and relevant indicators of training effectiveness.

Question 2

Your friend, George, has an opportunity to take an overseas assignment for his organization. He's single and likes to travel. The only problem he sees is that he does not speak the language well. What do you tell him?
A) Don't worry. Everyone speaks English.
B) Don't go. You won't be able to work there or live there.
C) Get a good interpreter who understands your business. Learn some social phrases and try to communicate in the local language.
D) Stay in the United States until you are fluent in the language.
E) Take Richard, our old roommate, along. His grandmother was born there. He knows the language and the culture and you two would have a great time.

Accepted Answer

Getting a good interpreter who understands his business and learning some social phrases to communicate in the local language is the best option for George. He can also take language classes and immerse himself in the local culture to improve his language skills. Discouraging him from taking the overseas assignment or relying on the assumption that everyone speaks English may limit his opportunities for growth and development. Taking a friend along who knows the language and culture may be fun, but not a practical solution for business purposes.

Question 3

Which of the following is true regarding cross-cultural training?
A) Cross-cultural training is necessary only for expatriate managers, not their families.
B) Cross-cultural training is necessary only before foreign assignments.
C) Cross-cultural training is necessary only during foreign assignments.
D) Cross-cultural training is necessary before, during, and after foreign assignments.
E) Cross-cultural training is necessary only after foreign assignments.

Accepted Answer

Cross-cultural training is necessary before, during, and after foreign assignments. It is not just for expatriate managers but also for their families. The training should start before the assignment to prepare the individual and their family for the culture shock they may face abroad. During the assignment, the individual should continue to receive training to aid their adjustment to the new culture. After returning home, they should receive more training to help them readjust to their own culture.

Question 4

Cultural sensitivity is most often taught to employees before overseas assignments through which of these techniques?
A) Lectures, movies
B) Video recordings and embassy tours
C) Interactive simulations and lectures
D) Role playing, simulations, and meeting former international assignees
E) Meeting with foreign correspondents and watching the media

Accepted Answer

Role playing and simulations provide hands-on experience to employees and help them understand cultural differences better. Meeting with former international assignees also gives them insight into the actual experience of working in a different culture. Lectures, movies, embassy tours, and watching the media may provide some level of cultural sensitivity training, but they are not as effective as hands-on experiences.

Question 5

When the overseas assignment is completed, the organization has different options for the returning expatriate. Which of the following is least desirable option for the organization?
A) The returning expatriate begins the repatriation process by being assigned to a domestic position.
B) The returning expatriate seeks retirement in the United States.
C) The returning expatriate is terminated because the organization has no suitable openings.
D) The returning expatriate is preparing for another overseas assignment.
E) The returning expatriate seeks retirement in the country in which s/he spent the past few years.

Accepted Answer

Terminating the expatriate due to lack of suitable openings is least desirable as it can lead to loss of valuable skills and experience, and may negatively impact the organization's reputation and future expatriate assignments.

Quiz 8: Training and Developing Employees

Which of the following training evaluation methods is the least valid?

Your friend, George, has an opportunity to take an overseas assignment for his organization. He's single and likes to travel. The only problem he sees is that he does not speak the language well. What do you tell him?

Which of the following is true regarding cross-cultural training?

Cultural sensitivity is most often taught to employees before overseas assignments through which of these techniques?

When the overseas assignment is completed, the organization has different options for the returning expatriate. Which of the following is least desirable option for the organization?