Question 1

Order transmittal is:
A)the same thing as an order cycle
B)the series of events that occur between the time a customer places an order and the time the seller receives the order
C)the series of events that occur between the time the customer perceives the need for something and the time the seller receives the order
D)the series of events between the time a customer places an order and the time the order cycle begins

Accepted Answer

Order transmittal specifically refers to the process of transmitting the order from the customer to the seller, so option B is the correct choice as it describes the events that occur between the time a customer places an order and the time the seller receives the order. Option A is incorrect because an order cycle refers to the entire process from order placement to delivery. Option C is incorrect because it describes the entire procurement process, not just the order transmittal. Option D is incorrect because the order cycle already includes the order placement, so it doesn't make sense to have a series of events between the order placement and the start of the order cycle.

Question 2

Which of the following is true?
A)computer software for demand forecasting dates back over 30 years
B)one challenge to collaborative planning,forecasting,and replenishment is getting supply chain partners to share data
C)the Excel software package tends to generate forecasts that generate very little error
D)SAP is the most widely used software package for demand forecasting
E)All are true

Accepted Answer

While A is partially true, demand forecasting software has been in use for over 30 years, not necessarily collaborative planning software. C and D are both false statements. While E is all technically true, only B is the best choice as it accurately portrays a common challenge in collaborative planning, forecasting, and replenishment.

Question 3

The text suggests that ____ often represents the best opportunity to improve the effectiveness and efficiency of an order cycle.
A)order transmittal
B)order delivery
C)order processing
D)order picking and assembly

Accepted Answer

D

Question 4

An underlying assumption of ____ forecasting is that future demand is dependent on past demand.
A)trial and error
B)time series
C)judgmental
D)cause and effect

Accepted Answer

Time series forecasting is based on the assumption that future demand is dependent on past demand, making it the best choice for this question. Trial and error forecasting relies on trial and error methods rather than past data, judgmental forecasting is based on expert opinions, and cause and effect forecasting assumes that future demand is dependent on certain factors or causes.

Question 5

The order cycle is composed of each of the following except:
A)order picking and assembly
B)order delivery
C)order retrieval
D)order transmittal

Accepted Answer

The order cycle typically includes order transmittal, order picking and assembly, and order delivery. Order retrieval is not typically a step within the order cycle.

Question 6

Classifying orders according to pre-established guidelines so that a company can prioritize how orders are to be filled refers to ____.
A)order management
B)order processing
C)order triage
D)ABC analysis

Accepted Answer

Order triage involves classifying orders based on predetermined guidelines or criteria to prioritize order fulfillment. Order management refers to the entire process of receiving, processing, and delivering orders, while order processing specifically refers to the steps taken to fulfill an order. ABC analysis is a method of inventory management that categorizes items based on their level of importance or value. Therefore, option C is the best choice that matches the given definition.

Question 7

The order cycle is:
A)the time that it takes for a check to clear
B)the time that it takes from when a customer places an order until the selling firm receives the order
C)also called the replenishment cycle
D)also called the vendor cycle

Accepted Answer

The order cycle is also called the replenishment cycle.

Question 8

Which of the following is not a possible method of order transmittal?
A)in-person
B)mail
C)fax
D)electronic
E)all are methods of order transmittal

Accepted Answer

All of the choices listed (in-person, mail, fax, and electronic) are possible methods of order transmittal.

Question 9

____ refers to the time from when the seller receives an order until an appropriate location is authorized to fill the order.
A)Order processing
B)Order cycle
C)Order management
D)Order transmittal

Accepted Answer

Order processing refers to the time from when the seller receives an order until an appropriate location is authorized to fill the order.

Question 10

____ refers to the management of various activities associated with the order cycle.
A)Logistics
B)Order processing
C)Demand management
D)Order management

Accepted Answer

Order management includes activities such as order processing, inventory management, and fulfillment to ensure timely delivery and customer satisfaction. Logistics involves the broader scope of managing the movement of goods, including transportation and storage, while demand management focuses on forecasting and influencing customer demand.

Question 11

The creation across the supply chain and its markets of a coordinated flow of demand is the definition of:
A)order cycle
B)order management
C)demand management
D)supply chain management

Accepted Answer

Demand management refers to the process of creating a coordinated flow of demand across the entire supply chain and its markets. It involves forecasting, planning, and managing customer demand in a way that optimizes the use of resources and ensures that customer needs are met in the most efficient and effective way possible. This is a critical aspect of supply chain management, as it helps to reduce waste, improve efficiency, and increase customer satisfaction. Order cycle and order management are more specific processes that are part of the overall supply chain management framework.

Question 12

What forecasting technique assumes that one or more factors are related to demand and that this relationship can be used to estimate future demand?
A)Exponential smoothing
B)Judgmental
C)Cause and effect
D)Time series

Accepted Answer

Cause and effect is a forecasting technique that assumes that some factors or causes are related to demand and can be used to predict future demand. This technique is also known as regression analysis. Through this technique, analysts can identify the cause and effect relationships between independent or predictor variables and the dependent or forecast variable.

Question 13

Ordering by ____ can be fast and convenient,but order errors are generally not detected until the order is delivered.
A)telephone
B)mail
C)fax
D)electronic

Accepted Answer

The answer of Ordering by ____ can be fast and...

Question 14

Order processing typically involves each of the following activities except:
A)Checking the buyer's ability to purchase
B)entering the order into the system
C)determining inventory location
D)crediting the salesperson with the sale
E)all are activities

Accepted Answer

The answer of Order processing typically involves each of the...

Question 15

Which of the following is false?
A)Some organizations have expanded the order management concept to include the length of time it takes an organization to receive payment for an order
B)the order cycle should be analyzed in terms of total cycle time and cycle time variability
C)order management has been profoundly impacted by advances in information systems
D)the various activities associated with an order cycle are not uniformly agreed upon
E)all are true

Accepted Answer

All of the statements are true and there is no false statement in the options.

Question 16

Order picking and assembly is:
A)the most important component of the order cycle
B)the way a customer decides what he needs to purchase
C)the component that follows order processing
D)the most computerized part of the order cycle

Accepted Answer

The answer of Order picking and assembly is:
A)the most important...

Question 17

In general,there are ____ possible ways to transmit orders.
A)six
B)five
C)four
D)three

Accepted Answer

The answer of In general,there are ____ possible ways to...

Question 18

Which of the following is not a basic type of demand forecasting model?
A)exponential smoothing
B)cause and effect
C)judgmental
D)time series
E)all are basis types of forecasting models

Accepted Answer

The answer of Which of the following is not a...

Question 19

Which forecasting technique tends to be appropriate when there is little or no historical data?
A)exponential smoothing
B)judgmental
C)time series
D)cause and effect

Accepted Answer

When there is little or no historical data available, the judgmental forecasting technique tends to be appropriate. This method relies on the knowledge and expertise of individuals or teams to make predictions based on their intuition, experience, and judgment.

Question 20

Surveys and analog techniques are examples of ____ forecasting.
A)cause and effect
B)time series
C)exponential smoothing
D)judgmental

Accepted Answer

Surveys and analog techniques involve the use of expert judgment and subjective opinions, making them a form of judgmental forecasting. Cause and effect forecasting uses statistical analysis to determine the causal relationships between variables. Time series forecasting involves the analysis of historical data to make predictions about future trends, while exponential smoothing is a statistical method that uses weighted averages to forecast future values based on past data.

Quiz 7: Demand Management,order Management

Order transmittal is:

Which of the following is true?

The text suggests that ____ often represents the best opportunity to improve the effectiveness and efficiency of an order cycle.

An underlying assumption of ____ forecasting is that future demand is dependent on past demand.

The order cycle is composed of each of the following except:

Classifying orders according to pre-established guidelines so that a company can prioritize how orders are to be filled refers to ____.

The order cycle is:

Which of the following is not a possible method of order transmittal?

____ refers to the time from when the seller receives an order until an appropriate location is authorized to fill the order.

____ refers to the management of various activities associated with the order cycle.

The creation across the supply chain and its markets of a coordinated flow of demand is the definition of:

What forecasting technique assumes that one or more factors are related to demand and that this relationship can be used to estimate future demand?

Ordering by ____ can be fast and convenient,but order errors are generally not detected until the order is delivered.

Order processing typically involves each of the following activities except:

Which of the following is false?

Order picking and assembly is:

In general,there are ____ possible ways to transmit orders.

Which of the following is not a basic type of demand forecasting model?

Which forecasting technique tends to be appropriate when there is little or no historical data?

Surveys and analog techniques are examples of ____ forecasting.