Question 1

A primary advantage of ____ logistics is its relative efficiency,whereas a primary advantage of ____ logistics is its customer responsiveness.

Accepted Answer

The first blank refers to a type of logistics that is efficient, which suggests that it is centralized as centralized logistics allows for streamlined operations and cost savings. The second blank refers to customer responsiveness, which suggests that it is decentralized as decentralized logistics allows for local decision-making and quick response times to customer needs. Therefore, the best choice is D, centralized and decentralized logistics.

Question 2

What is the most important purpose of warehouse work rules?

Accepted Answer

The most important purpose of warehouse work rules is to ensure that employees do not engage in unproductive and potentially destructive activities. This includes things like horseplay, unauthorized use of equipment, and violation of safety procedures. By setting clear rules and consequences for breaking them, companies can maintain a safe and efficient work environment. While controlling pilferage and protecting against union grievances are also important considerations, they are not necessarily the most important purposes of warehouse work rules. Similarly, while giving managers control over warehouse workers is important, it is not necessarily the primary goal of work rules.

Question 3

In a ____ logistics structure,logistics activities are managed in multiple departments throughout an organization.

Accepted Answer

In a fragmented logistics structure, logistics activities are spread across multiple departments rather than being centralized or unified.

Question 4

A ____ logistics organization means that logistics-related decisions are made separately at the divisional or product group level.

Accepted Answer

A decentralized logistics organization means that logistics-related decisions are made separately at the divisional or product group level, with each unit having control over its own logistics operations. This is in contrast to a centralized logistics organization, where decisions are made at a central level for the entire organization. A fragmented logistics organization implies a lack of coordination between different divisions or units, while flexible and agile are more related to the ability of the logistics organization to adapt to changing circumstances.

Question 5

A key attribute of network organizational design is a shift from ____ to ____.

Accepted Answer

The answer of A key attribute of network organizational design...

Question 6

Which of the following is an advantage of a decentralized logistics organization?

Accepted Answer

With a decentralized logistics organization, decision-making can be made closer to the customer, which can lead to quicker response times and better customer service. However, there is no indication that a decentralized organization is less expensive than a centralized one or that it provides better control over company data. While freight consolidation may be a possibility in a decentralized organization, it is not necessarily an advantage over a centralized one.

Question 7

____ refers to the amount of output divided by the amount of input.

Accepted Answer

Productivity refers to the measure of how efficient a system is in producing output by comparing the amount of input used to achieve a certain level of output.

Question 8

A ____ is a device used to monitor and control the actions taken by a driver and his/her vehicle.

Accepted Answer

A tachograph is a device that records data related to a vehicle's speed, distance traveled, and driver's activity, such as driving time and breaks. It is used to monitor and control the actions taken by the driver and ensure compliance with driving regulations. The other options, tachometer, speedometer, and regulator, are devices that measure or control specific aspects of the vehicle's performance but do not monitor driver behavior.

Question 9

A ____ organizational design attempts to create an organization that is responsive to the parameters of the contemporary business environment.

Accepted Answer

A network organizational design is characterized by a highly decentralized structure in which multiple, smaller units operate independently but are connected through communication technology. This allows for greater flexibility and adaptability to a rapidly changing business environment. A matrix organizational design combines functional and product-based structures, while a decentralized design involves delegating decision-making authority to lower levels of the organization. A unified design involves integrating all departments under a single hierarchy. While these designs may have their own benefits, they may not be as effective in responding to the demands of the contemporary business environment compared to a network design.

Question 10

____ can be defined as an organization's ability to address unexpected operational situations.

Accepted Answer

Flexibility refers to an organization's ability to adapt and adjust to unexpected situations. This may include changing processes, procedures, or strategies to address the situation at hand. Being flexible allows an organization to remain agile in the face of change and uncertainty, which can be crucial for long-term success.

Question 11

All of the following are reasons why logisticians should be concerned about theft except:

Accepted Answer

All of the reasons listed are valid concerns for logisticians when it comes to theft. Stolen products can reappear in the market and compete with other products, time and costs associated with theft may not always be covered by insurance, some organizations may avoid locating their facilities in high-crime areas to mitigate theft risk, and theft can lead to stockouts in the distribution channel.

Question 12

One problem with a ____ logistics structure is that because logistics activities are scattered throughout the firm,they likely remain subservient to the objectives of the department in which they are housed.

Accepted Answer

A fragmented logistics structure means that logistics activities are dispersed throughout the organization, which can lead to inconsistent and disconnected logistics functions. As a result, logistics activities may remain subservient to the goals of the department in which they are housed rather than being coordinated with other departments, leading to siloed and disjointed logistics performance.

Question 13

A ____ logistics organization implies that the corporation maintains a single logistics department that administers the related activities for the entire company from the home office.

Accepted Answer

Centralized logistics organization implies that all the logistics activities of the entire company are controlled and administered by a single logistics department from the home office. This allows for effective coordination, control, and cost savings, as well as a uniform approach to logistics management across the company.

Question 14

Productivity improvement efforts in logistics are often directed towards ____.

Accepted Answer

Productivity improvement efforts in logistics are aimed at increasing the output while holding input constant. This means that logistics companies aim to increase the efficiency of their processes and reduce waste while maintaining a consistent level of output. Increasing output while holding input constant means that the company is making the most out of the resources available to them.

Question 15

____ refers to satisfying current and emerging customer needs.

Accepted Answer

Relevancy refers to ensuring that a company's goods or services are suitable and applicable to the needs and wants of the target market. It involves satisfying both present and future customer requirements by anticipating their needs and preferences, and making changes or improvements to products or services accordingly. Options A, B, and D may also be important in meeting customer needs, but they do not precisely match the definition given in the question.

Question 16

Which of the following is a way to improve to productivity?

Accepted Answer

Increasing output while holding input constant is the way to improve productivity. This means that the same amount of resources (input) can produce greater outputs, resulting in higher productivity. This can be achieved through various methods such as improving technology, streamlining processes, or better training and development of employees.

Question 17

____ and ____ are the two basic organizational structures associated with logistics.

Accepted Answer

Fragmented and unified are the two basic organizational structures associated with logistics. Fragmented refers to a decentralized approach where logistics functions are distributed across different departments or units within the organization, while unified refers to a more centralized approach where all logistics functions are integrated into a single unit or department. Hierarchical can be a part of both fragmented and unified structures.

Question 18

In a ____ logistics structure,multiple logistics activities are combined into,and managed as,a single department.

Accepted Answer

In a unified logistics structure, multiple logistics activities are combined into, and managed as, a single department.

Question 19

____ organizational design has its foundations in the command-and-control military operation,where decision-making and communication often follow a top-down flow.

Accepted Answer

Hierarchical organizational design is rooted in the military's command-and-control structure, where decisions are made at the top and communicated downward through a chain of command. This design typically involves clear lines of authority and reporting relationships, with decision-making power concentrated at the top of the organization.

Question 20

Which of the following is an advantage of a centralized logistics organization?

Accepted Answer

A centralized logistics organization has the advantage of being able to consolidate freight, which can result in cost savings and efficiency gains. Option A is incorrect because the cost advantage depends on a variety of factors and cannot be generalized. Option C is not necessarily an advantage of a centralized organization, as being responsive to customer service requirements can be achieved by both centralized and decentralized structures. Option D is subjective and also not necessarily true, as the ease of management depends on various factors such as the size and complexity of the organization.

Quiz 4: Organizational and Mangerial Issues in Logistics

A primary advantage of logistics is its relative efficiency,whereas a primary advantage of logistics is its customer responsiveness.