Lola,a neutral third party,tries to resolve a conflict initiated by a manager and union representative at Thornton Inc.She does so by listening to what both parties have to say about the issue and facilitating the negotiations.In this scenario,Lola is exercising which of the following types of alternatives to work stoppages?
A) mediation
B) final-offer arbitration
C) fact-finder technique
D) conventional arbitration
E) rights arbitration

Question

Quizplus · Accepted Answer

Lola is exercising mediation, which is a type of alternative to work stoppages that involves a neutral third party facilitating negotiations between two parties in conflict. Final-offer arbitration involves each side submitting a final offer to a third party arbitrator who chooses one, fact-finder technique involves a third party gathering facts and making a non-binding recommendation, conventional arbitration involves a third party making a binding decision based on evidence presented, and rights arbitration involves a third party making a decision on interpreting a contract or legal issue. None of these options fit the scenario described in the question.

Lola,a Neutral Third Party,tries to Resolve a Conflict Initiated by a Manager