Roberto,a manager at Z-Cart Inc. ,is asked by his manager to rate his subordinates' performances.He needs to rate 30 employees on a scale that ranges from 1 to 10.He rates 25 employees with a score of 8.In doing so,Roberto commits a rating error.In the context of types of rating errors,Roberto's mistake is called _____.
A) central tendency
B) halo error
C) horns error
D) leniency
E) statistical error

Question

Quizplus · Accepted Answer

Roberto's mistake is a leniency error, as he has rated all 25 employees with an 8, indicating a tendency to rate everyone high. A central tendency error would involve rating all employees in the middle of the scale, a halo error would involve allowing one positive trait to influence the overall rating, and a horns error would involve allowing one negative trait to influence the overall rating. There is no indication of a statistical error in this scenario.

Roberto,a Manager at Z-Cart Inc