Jim,a sales manager at Elexon Inc. ,finds that Bill,a salesman,lacks motivation to perform well in his job.In the context of finding solutions to performance problems,which of the following is the right way to deal with this situation?
A) Jim must reduce Bill's pay to punish him.
B) Jim must warn Bill that he will be demoted if his performance continues to be poor.
C) Jim must ask Bill to learn from salespeople who perform better than he does.
D) Jim must counsel Bill to help him understand the factors that are affecting his motivation.
E) Jim must ask Bill to take a vacation to think about what is causing his lack of motivation.

Question

Quizplus · Accepted Answer

Counseling Bill to understand the factors that are affecting his motivation can help identify the root cause of the performance problem and find suitable solutions. Punishing or threatening Bill may create a negative impact and further lower his motivation. Asking Bill to learn from colleagues or taking a vacation may not be effective solutions for addressing the motivation issue.

Jim,a Sales Manager at Elexon Inc