KTPO Telecom wants to implement an on-the-job training program for the sales staff that are unaware of the technical aspects of the firm's products.The lack of technical knowledge among its sales staff is harming the company's prospects of securing lucrative contracts.Although KTPO's IT team is well versed in various technologies,it is not well suited to handle a training program.However,the best IT trainers in the industry cost more than what KTPO can afford to spend on the training program.This scenario illustrates _____.

Question

Quizplus · Accepted Answer

The scenario illustrates situational constraints because KTPO Telecom wants to implement an on-the-job training program but faces the constraint of not being able to afford the best IT trainers in the industry. This situation is affecting the company's sales staff, leading to a lack of technical knowledge, which is harming the company's prospects of winning contracts.

KTPO Telecom Wants to Implement an On-The-Job Training Program for the Sales