When you sell, you should always listen carefully to customer complaints because ________.
A) They provide invaluable information about how to improve the product or service
B) Customers are happier when you listen to them
C) Customers will get upset
D) It's better to have customers complain to you than to other people
E) All of the above

Question

Quizplus · Accepted Answer

Customer complaints provide valuable feedback that can help improve the product or service. This feedback can help businesses identify areas for improvement and enhance the customer experience. Simply ignoring complaints could lead to dissatisfied customers, negative reviews, and a loss of business.

When You Sell, You Should Always Listen Carefully to Customer