It is not possible for service organizations to train their customers to follow basic rules for producing a satisfying service experience.

Question

Quizplus · Accepted Answer

While it may be challenging and require ongoing efforts, service organizations can train their customers on basic rules for producing a satisfying service experience. This includes providing clear instructions, setting expectations, and offering guidance and assistance when necessary. These efforts can help to create a more positive and successful service interaction for both the customer and the organization.

It Is Not Possible for Service Organizations to Train Their