Advances in information technology empower customers to shop for and purchase services.
Correct Answer:
Verified
Q4: The most effective use of customer databases
Q5: The information revolution made it possible for
Q6: The World Wide Web is not essential
Q7: Which of the following is NOT a
Q8: The information age
A)destroys the traditional idea of
Q10: To enhance service delivery,the Services Marketing Pyramid
Q11: Computer networks do little to improve the
Q12: The information revolution tended to weaken or
Q13: The use of which form of information
Q14: Technology cannot be used to supplement a
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