The servuction framework is visual in nature,making it easier to appreciate the intricacies associated in the design and production of a service.
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Q8: According to the services marketing mix framework,
A)participants
Q9: The central aspect of any service experience
Q10: Service workers refer only to those employees
Q11: The services theater framework recognizes that service
Q12: Service frameworks perform all of listed functions
Q14: A service encounter occurs when a customer
Q15: According to the servuction framework,Customer B is
Q16: According to the servuction framework,other customers present
Q17: The service setting refers only to the
Q18: The 'best' service framework depends on the
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