Which of the following activities is NOT an example of a customer service?
A) The way a customer is treated before receiving a haircut
B) The customer's haircut itself
C) The handling of a customer's special request
D) All of these are examples of customer service.
E) None of these are examples of customer service.
Correct Answer:
Verified
Q34: To be successful in overcoming customer dissatisfaction,all
Q35: Which,if any,is NOT a benefit associated with
Q36: Even if it fails,it is better for
Q37: A service organization should encourage its customers
Q38: Service recovery cannot reduce the incidence of
Q40: All moments of truth carry the same
Q41: You and your business partner own a
Q42: A local service firm hired you to
Q43: COMPLETION QUESTIONS
Customer Service
Critical Incidents
Service Recovery
Management by Walking
Q44: Describe the steps service organizations may use
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents