You and your business partner own a local restaurant.Recently you became aware that a number of service failures are occurring at the restaurant.When you asked your partner about ways to recover from the failures,your partner simply said to ignore them.He said that customers expect occasional service failures and that there is nothing to worry about.What is your response? Explain your answer.

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The Answer of You and your business partner own a local restaurant.Recently you became aware that a number of service failures are occurring at the restaurant.When you asked your partner about ways to recover from the failures,your partner simply said to ignore them.He said that customers expect occasional service failures and that there is nothing to worry about.What is your response? Explain your answer.

You and Your Business Partner Own a Local Restaurant