COMPLETION QUESTIONS
Deed,Performance,or Effort
Simultaneity
Intangible
Variability
Co-producer
Perishability
Rental/Access
Services
Supplementary
Business to business service organizations
Consumer service organizations
Services Marketing Triangle
Interactive marketing
-The ____________ characteristic of the service makes it difficult to standardize the quality of a service performance.
Correct Answer:
Verified
Q17: For many services,the customers are considered co-producers
Q18: Distinguishing service and physical goods along a
Q19: Supplementary services augment the tangible good.
Q20: Services do not typically rely on physical
Q21: The most easily recognizable service characteristic is
A)intangibility
B)simultaneity
C)heterogeneity
D)perishability
E)All
Q23: Which of the following statements about services
Q24: COMPLETION QUESTIONS
Deed,Performance,or Effort
Simultaneity
Intangible
Variability
Co-producer
Perishability
Rental/Access
Services
Supplementary
Business to business service organizations
Consumer
Q25: COMPLETION QUESTIONS
Deed,Performance,or Effort
Simultaneity
Intangible
Variability
Co-producer
Perishability
Rental/Access
Services
Supplementary
Business to business service organizations
Consumer
Q26: According to the Services Marketing Triangle,the _
Q27: Which of the following is NOT typically
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