Question 1

Sheila is a regional HR manager for a large bank. One of her responsibilities is to hire co-op students ready to graduate. The students work on a variety of tasks ranging from marketing and finance functions mostly using their own computers linked to the bank's system. Based on each student's productivity, Sheila determines which students the bank will pursue for full time employment. What is the formal term for what Sheila is doing?
A) Student recruitment program
B) HR employment program
C) Workforce mobility program
D) Remote student evaluation program
E) Human capital fulfillment program

Accepted Answer

C

Question 2

What is the term for employees who are citizens of the country where the parent company is based who are sent to work in another country?
A) Deportee
B) Immigrant
C) Emigrant
D) Expatriate
E) Refugee

Accepted Answer

The term commonly used for employees who are citizens of the country where the parent company is based but are sent to work in another country is expatriate.

Question 3

In socialist countries, HR practices tend to shift toward preventing unemployment, even at the cost of which of the following?
A) Work life balance
B) Civil liberties
C) Efficiency
D) Long-range planning
E) Career development

Accepted Answer

In socialist countries, HR practices tend to prioritize preventing unemployment over maximizing efficiency. This can come at a cost to productivity and efficiency in the workplace.

Question 4

What is the term for a person residing in Canada who was born outside of Canada (excluding temporary foreign workers, Canadian citizens born outside of Canada, and those with student or work visas)?
A) Deportee
B) Immigrant
C) Emigrant
D) Expatriate
E) Refugee

Accepted Answer

An immigrant is a person who moves permanently to a new country. In this case, the person is residing in Canada but was born outside of Canada, which fits the definition of an immigrant. The other options do not fit the scenario given.

Question 5

An employee feels her immediate family and herself are most important. A fellow worker asks for help but is denied by the employee since it would intrude on her children's schedule. What country is the employee likely from?
A) Canada or the United States
B) United States or China
C) China or Pakistan
D) Pakistan or Canada
E) Canada or China

Accepted Answer

Prioritizing family is a common value in North America, especially in Canada and the United States. Both countries place a strong emphasis on work-life balance and valuing family time.

Question 6

What is a term that describes the relationship between the worker, the employer, and the labour union called?
A) Work relations
B) Business relations
C) Human resource relations
D) Productivity relations
E) Industrial relations

Accepted Answer

The term that describes the relationship between the worker, the employer, and the labour union is called industrial relations. Industrial relations refer to the relationships between employers and employees in the workplace and the institutions that exist to mediate between them, including labour unions, government agencies, and professional associations. The term encompasses various aspects of employment, including wages, hours of work, working conditions, and job security.

Question 7

What is the term that describes the extent to which the less influential members of institutions accept and expect that power will be distributed unequally?
A) power distance
B) power difference
C) need for power
D) power suspicion
E) power distinction

Accepted Answer

The term that describes the extent to which the less influential members of institutions accept and expect that power will be distributed unequally is "power distance." This refers to the cultural and social norms that determine how individuals and groups perceive and accept power relationships in society. A higher power distance indicates that individuals or groups are more accepting of unequal distribution of power and are less likely to challenge it.

Question 8

Lisa is the CEO of a company that just acquired a company in another country. While this country has health and safety laws for workers, Lisa is concerned that the laws won't be enforced and this will create problems for any Canadian employees sent there to oversee the acquisition. Which country does the acquired company likely reside?
A) United States
B) China
C) Canada
D) UK
E) Australia

Accepted Answer

Lisa's concern that health and safety laws may not be enforced in the acquired company's country suggests that it is most likely a country with a reputation for poor worker protections, such as China. The US, Canada, the UK, and Australia generally have stronger enforcement of worker protections, making them less likely candidates for the acquired company's location.

Question 9

A company's profits are decreasing but the CEO refuses to layoff workers even though the economy is moving into a recession. Which country does this company likely reside?
A) United States
B) UK
C) Canada
D) Vietnam
E) Australia

Accepted Answer

As an AI language model, I cannot predict the actions of a CEO or a company based on the location of the country. However, Vietnam is known for its culture of valuing loyalty and keeping employees for long-term relationships. Therefore, a CEO in Vietnam may be more inclined to keep employees even during times of decreased profits and economic recession.

Question 10

Keri is Canadian citizen working for a Canadian brewery. She has been relocated to Japan to expand the brewery's market. What is the formal term for Keri given her location of work and her citizenship?
A) Deportee
B) Immigrant
C) Emigrant
D) Expatriate
E) Refugee

Accepted Answer

Keri is a Canadian citizen who has been relocated to work in Japan, therefore she is an expatriate. An expatriate is a person who lives outside their native country, either temporarily or permanently, due to work assignments or personal reasons.

Question 11

What describes the degree to which ties between persons are close or loose known as?
A) Individualism vs. collectivism
B) Group vs. team
C) Socialism vs. Marxism
D) Communalism vs. egoism
E) Communism vs. capitalism

Accepted Answer

The degree of closeness or looseness in social ties is referred to as individualism vs. collectivism, which encompasses differences in values and norms related to self-orientation and relationships with others. Group vs. team, socialism vs. Marxism, communalism vs. egoism, and communism vs. capitalism are not directly related to this concept.

Question 12

An employee feels her fellow workers are truly part of her family to the extent that she re-arranged her children's schedule so she could help a fellow worker in need. What country is this employee likely from?
A) Canada or the United States
B) United States or China
C) China or Pakistan
D) Pakistan or Canada
E) Canada or China

Accepted Answer

In collectivist cultures like China and Pakistan, there is a strong emphasis on group harmony and loyalty, often leading individuals to prioritize group needs over personal ones, similar to family dynamics.

Question 13

What is the number one concern when it comes to employee relocation?
A) Cost projections
B) Candidate assessment
C) Relocation assistance
D) Family issues
E) Candidate selection

Accepted Answer

Family issues are typically the number one concern when it comes to employee relocation. This includes ensuring that the employee's spouse and children are able to adjust to the new location, finding suitable housing and schools, and addressing any other family-related concerns or needs. While cost projections, candidate assessment, candidate selection, and relocation assistance are all important considerations in employee relocation, they tend to be of secondary concern compared to the impact of relocation on the employee's family.

Question 14

What is the average cost of sending an employee and his or her family on an overseas assignment as it relates to the employee's pre-departure salary?
A) 1 to 3 times the pre-departure salary
B) 3 to 5 times the pre-departure salary
C) 2 to 6 times the pre-departure salary
D) 1 to 2 times the pre-departure salary
E) 3 to 4 times the pre-departure salary

Accepted Answer

The average cost of sending an employee and their family on an overseas assignment is typically estimated to be 3 to 5 times the employee's pre-departure salary, accounting for relocation, housing, schooling, and other expatriate benefits.

Question 15

What is the term for the process whereby employees have a legal right to a voice in setting company policies?
A) Cooperative planning
B) Co-determination
C) Joint strategic setting
D) Participatory goal setting
E) Communal rule setting

Accepted Answer

Co-determination is the process whereby employees have a legal right to a voice in setting company policies.

Question 16

Which employees do workforce mobility programs focus on?
A) Employees outside the core or primary head office or region of the company
B) Managers working abroad and desiring to return to the company's home location
C) Management trainees learning the company's global business
D) Employees within the company that cannot be promoted but need new types of challenges
E) Potential employees actively sought by the company who live in other countries

Accepted Answer

Workforce mobility programs focus on employees outside the core or primary head office or region of the company, who may need to relocate or travel for work. The other options are not the main focus of workforce mobility programs.

Question 17

Guillermo is reading a communication sent to him from the Canadian company he works for about working in Saudi Arabia. For the next year, his salary will increase by 20%, he will be allowed one week every two months to return home for one week, and after the assignment he will resume his position before leaving at the pre-departure salary. What is the formal term for the communication Guillermo is reading?
A) Work contract
B) Expatriate agreement
C) Emigrant bond
D) Assignment letter
E) Project dispatch

Accepted Answer

An assignment letter is a formal communication that outlines the terms and conditions of an employee's assignment to work in a different location. It typically includes information about the employee's salary, benefits, and responsibilities, as well as the duration of the assignment and the terms of their return to their previous position.

Question 18

Brian is the director of HR for a global software development company. He is advising the director of sales about which sales manager to send to lead the sales department in India. Which of the following are key traits Brian should consider in advising on the best candidate for the expatriate assignment?
A) Agreeableness, cultural sensitivity, and interpersonal skills
B) Interpersonal skills, cultural sensitivity, and compassion
C) Compassion, agreeableness, and flexibility
D) Interpersonal skills, cultural sensitivity, and flexibility
E) Amicability, agreeableness, and interpersonal skills

Accepted Answer

The best traits for an expatriate assignment in a foreign country would be interpersonal skills, cultural sensitivity, and flexibility. Interpersonal skills would be necessary to manage and work with the sales team effectively. Cultural sensitivity is vital to understanding and adapting to a foreign culture. Finally, flexibility is essential to manage the challenges that come with living and working in a foreign country. Therefore, Option D is the best choice for Brian to consider in advising on the best candidate for the expatriate assignment.

Question 19

Nigel is an Australian working in Canada as a cycling coach for elite athletes competing in road races and triathlons. What is the term to describe Nigel with respect to working in Canada?
A) Deportee
B) Immigrant
C) Emigrant
D) Expatriate
E) Refugee

Accepted Answer

The answer of Nigel is an Australian working in Canada...

Question 20

Based on research conducted by Runzheimer International, what percent of profitability improvement have companies experienced from making workforce mobility management a strategic priority?
A) 2 to 5
B) 5 to 7
C) 3 to 8
D) 4 to 6
E) 1 to 4

Accepted Answer

The answer of Based on research conducted by Runzheimer International,...

Quiz 17: Managing Human Resources in a Global Business

What is the term for employees who are citizens of the country where the parent company is based who are sent to work in another country?

In socialist countries, HR practices tend to shift toward preventing unemployment, even at the cost of which of the following?

What is the term for a person residing in Canada who was born outside of Canada (excluding temporary foreign workers, Canadian citizens born outside of Canada, and those with student or work visas) ?

An employee feels her immediate family and herself are most important. A fellow worker asks for help but is denied by the employee since it would intrude on her children's schedule. What country is the employee likely from?

What is a term that describes the relationship between the worker, the employer, and the labour union called?

What is the term that describes the extent to which the less influential members of institutions accept and expect that power will be distributed unequally?

A company's profits are decreasing but the CEO refuses to layoff workers even though the economy is moving into a recession. Which country does this company likely reside?

Keri is Canadian citizen working for a Canadian brewery. She has been relocated to Japan to expand the brewery's market. What is the formal term for Keri given her location of work and her citizenship?

What describes the degree to which ties between persons are close or loose known as?

An employee feels her fellow workers are truly part of her family to the extent that she re-arranged her children's schedule so she could help a fellow worker in need. What country is this employee likely from?

What is the number one concern when it comes to employee relocation?

What is the average cost of sending an employee and his or her family on an overseas assignment as it relates to the employee's pre-departure salary?

What is the term for the process whereby employees have a legal right to a voice in setting company policies?

Which employees do workforce mobility programs focus on?

Nigel is an Australian working in Canada as a cycling coach for elite athletes competing in road races and triathlons. What is the term to describe Nigel with respect to working in Canada?

Based on research conducted by Runzheimer International, what percent of profitability improvement have companies experienced from making workforce mobility management a strategic priority?