Prior to the start of the national sales meeting at the end of January,Wade has scheduled a video conference with each of his employees to conduct their formal performance appraisal.Wade has considered a variety of performance appraisal methods.Since there are wide differences in the size and nature of territories within his region,Wade knows that objective measures of sales performance may not be a fair method of appraisal.He is more interested in maximizing the potential of each employee and each territory than letting employees know where they rank in comparison to their peers.Therefore,he has decided to make up a list of performance factors such as quantity and quality of work,job knowledge,cooperation,and initiative,and has ranked each employee on each factor using a five-point incremental scale.This approach is most consistent with what technique?
A)graphic rating scales
B)management by objectives (MBO)
C)multiperson comparisons
D)360-degree feedback
E)critical incidents

Question

Quizplus · Accepted Answer

The approach of making a list of performance factors and ranking employees on each factor using a five-point incremental scale is most consistent with the graphic rating scales technique of performance appraisal. This approach focuses on evaluating employee performance based on predetermined factors and rating them on a scale, rather than comparing them to their peers.

Prior to the Start of the National Sales Meeting at the End