Employee feedback programs are a tool to provide effective ________ communication.
A) downward
B) upward
C) horizontal
D) cross-functional

Question

Quizplus · Accepted Answer

Employee feedback programs are a tool to provide upward communication, as they allow employees to provide feedback to their superiors or management. Downward communication refers to communication from management to employees, horizontal communication refers to communication between colleagues on the same level, and cross-functional communication refers to communication between departments or different areas of the organization.

Employee Feedback Programs Are a Tool to Provide Effective ________