Additional Case 2.2
You are the HR manager at Steel City, Inc., a firm that is considering going global in its product line and markets. The president realizes that this may require a reorganization. She wants to move into new international markets with minimum time and effort. She also wants to reduce management overhead and labor costs.
At the same time, employees have been complaining about their work. Jobs are repetitive, and employees don't know how their work fits into the big picture. The president wants to provide employees with satisfying work, autonomy, and a performance-based pay system. She wants to give them as much control as possible and remove layers of management.
-Refer to Additional Case 2.2.The president's ideas regarding employee dissatisfaction suggest that her thinking would be most compatible with a ________ theory of motivation.
A) two-factor
B) work adjustment
C) job characteristics
D) goal-setting

Question

Quizplus · Accepted Answer

The president's ideas of providing employees with satisfying work, autonomy, and a performance-based pay system and removing layers of management align with the principles of job characteristics theory, which emphasizes designing jobs that have high levels of skill variety, task identity, task significance, autonomy, and feedback. This approach aims to increase employee motivation and satisfaction by making work more meaningful and engaging. In contrast, two-factor theory focuses on hygiene factors and motivators, work adjustment theory focuses on individual differences in job preferences, and goal-setting theory emphasizes the role of specific and challenging goals in motivating behavior.

Additional Case 2.2 You Are the HR Manager at Steel City, Inc., a City