The opening of a routine inquiry should focus on the main objective.
Correct Answer:
Verified
Q10: A routine inquiry should not open with
Q11: For the sake of conciseness and clarity,
Q12: Internal operational messages are those emails and
Q13: It is rude to open a response
Q14: The most appropriate ending for a routine
Q16: Ending a message with phrases such as
Q17: When writing a general favorable response, you
Q18: An order acknowledgment message begins with good
Q19: Special considerations when writing an message include
Q20: In cases when the reader is likely
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