You can help give your documents a courteous effect by:
A) refraining from using the conversational language.
B) using the we-viewpoint instead of the you-viewpoint.
C) preaching to the reader.
D) refraining from blaming the reader.
E) refraining from personalizing a message for a reader.

Question

Quizplus · Accepted Answer

Refraining from blaming the reader helps maintain a courteous tone by avoiding negative language that could offend or alienate the reader.

You Can Help Give Your Documents a Courteous Effect By