Competitive prices, satisfaction guarantees, and customer support after the sale are part of the _______________ success factor for retailing on the Web.
A) Performance and service efficiency
B) Selection and value
C) Advertising and incentives
D) Great customer communication

Question

Quizplus · Accepted Answer

Selection and value are key factors in online retail success, particularly in today's competitive market. Offering competitive prices, satisfaction guarantees, and excellent customer support are important components of delivering value to customers. While advertising and incentives can certainly be effective, they are not standalone factors in ensuring success in online retail. Strong communication with customers is also important, but falls under the broader umbrella of customer support.

Competitive Prices, Satisfaction Guarantees, and Customer Support After the Sale