Which of the following statements reflects the e-commerce success factor of security and reliability?
A) "I want to be able to quickly find what I'm looking for."
B) "I want the lowest price on the Web, every time."
C) "I'm looking for a huge variety of goods and services."
D) "I want to receive my order in the timeframe promised."

Question

Quizplus · Accepted Answer

The statement "I want to receive my order in the timeframe promised" reflects the e-commerce success factor of security and reliability. This factor is related to the trust and confidence that customers have in the e-commerce platform or retailer to provide a secure and reliable service. Being able to deliver products on time as promised is an essential aspect of building trust and credibility with customers.

Which of the Following Statements Reflects the E-Commerce Success Factor