A common problem with downward communication in an organization is
A)instrumentality.
B)transparency.
C)filtering.
D)defensiveness.
E)insincerity.

Question

Quizplus · Accepted Answer

Filtering occurs when a sender manipulates information before it is transmitted to the receiver in order to present a more favorable image of themselves or of the organization. This can be a common problem in downward communication because superiors may want to present themselves or their decisions in a positive light, which can lead to important information being withheld or distorted. This can ultimately lead to misunderstandings and poor decision-making.

A Common Problem with Downward Communication in an Organization Is