Question 1

Employees who function poorly in ambiguous,and sometimes conflict-ridden,circumstances may not thrive in a matrix organization.

Accepted Answer

Matrix organizations have a complex reporting structure where employees may have multiple bosses and work on several projects simultaneously. This can lead to ambiguous and conflict-ridden situations, and employees who are not able to adapt to these circumstances may struggle to perform well.

Question 2

To get a clear idea of the positions in a firm and how they are arranged,it is helpful to make use of a(n)
A)operational map.
B)departmental schematic.
C)situational analysis.
D)organization chart.
E)value chain.

Accepted Answer

An organization chart is a visual representation of the company's structure that shows the different positions and how they are related to each other in terms of hierarchy and reporting lines. It provides a clear overview of the company's departments, teams, and job titles, which can be helpful in understanding an organization's functions and roles.

Question 3

An aspect of an organization's internal environment created by job specialization and division of labor is
A)integration.
B)coordination.
C)differentiation.
D)concentration.
E)diversification.

Accepted Answer

Job specialization and division of labor create different tasks, roles, and responsibilities within the organization, leading to differentiation. Each department or function may have its own unique goals, culture, and work processes, which can result in silos and fragmentation, making integration and coordination more challenging.

Question 4

A disadvantage of the functional form of departmentalization is that technical specialists spend too much time on administrative work.

Accepted Answer

The main disadvantage of functional departmentalization is that it can lead to departmental isolation and poor communication between departments, not that it causes technical specialists to spend too much time on administrative work.

Question 5

The chief executive officer and chief financial officer of the Blue Willow Food Service Corporation must personally certify that the company's financial statements are accurate.This is an example of corporate governance in action.

Accepted Answer

This statement describes one example of a corporate governance practice, which requires top executives to take legal responsibility for the accuracy of the company's financial reporting.

Question 6

One disadvantage of delegation is that it usually results in the manager losing touch with the status of the work to be accomplished.

Accepted Answer

Delegation can actually help the manager stay in touch with the status of the work, as they are able to monitor and provide guidance to their subordinates while still having time to focus on higher-level tasks. However, if delegation is not done properly, there is a risk of losing touch with the work.

Question 7

In a centralized organization,most of the decisions are made at lower levels.

Accepted Answer

In a centralized organization, most of the decisions are made at higher levels by those in positions of authority.

Question 8

If an organization is composed of many separate units that work on different kinds of tasks by using skills and work methods that vary from each other,that organization is characterized by
A)differentiation.
B)integration.
C)standardization.
D)hierarchy.
E)delegation.

Accepted Answer

When an organization is composed of many separate units that work on different kinds of tasks by using skills and work methods that vary from each other, it is characterized by differentiation. This means that the organization has diversified activities and tasks, which require different knowledge sets and competencies. As a result, differentiation can lead to complexity and the need for coordination and integration across units.

Question 9

Wesley works on an automobile assembly line.His job is to complete the final installation of the GPS for each automobile that is on the line.The job is quite defined,and he has been highly trained.Wesley is most likely supervised using a wide span of control.

Accepted Answer

Since Wesley's job is highly defined and he has been trained specifically for his task, it is likely that he has a lot of autonomy and does not require close supervision. This suggests that he is supervised using a wide span of control.

Question 10

Northwestern Networking Solutions has its global headquarters in Minneapolis,where companywide departments,such as marketing,accounting,and research,are housed.Northwestern is thus a divisional organization.

Accepted Answer

Northwestern Networking Solutions is described as having companywide departments such as marketing, accounting, and research centralized in one location, which indicates a functional organizational structure rather than a divisional one. Divisional structures are characterized by divisions based on products, services, markets, or geographical locations, not centralized departments.

Question 11

Even though the production department and advertising departments have completely different tasks,they must work together and coordinate their efforts to make sure the marketing campaign is ready for each new product launch.The degree to which they do this is known as
A)differentiation.
B)concentration.
C)span of control.
D)unity of command.
E)integration.

Accepted Answer

Integration refers to the degree to which different departments or functions within a company work together to achieve a common goal. In the context of the question, the production and advertising departments must integrate their efforts to ensure a successful marketing campaign for new product launches. Differentiation, concentration, span of control, and unity of command do not directly relate to this coordination between departments.

Question 12

Which of the following provides a clear picture of the reporting structure of a firm and the various activities carried out by individuals?
A)matrix organization
B)span of control
C)division of labor
D)organization chart
E)corporate governance

Accepted Answer

An organization chart provides a clear visual representation of the reporting structure of a company and the various departments and positions within the organization. It outlines the hierarchy of authority, shows the relationships between different departments and individuals, and helps to clarify the roles and responsibilities of each employee. Matrix organization, span of control, division of labor, and corporate governance are all related concepts, but they do not provide the same level of detail as an organization chart.

Question 13

Anthony and Roberto are employed at the same company and often work on the same products.However,they are assigned to separate units,and they perform very specific,different jobs that contribute to the larger task.This is an example of
A)concentration.
B)integration.
C)specification.
D)specialization.
E)centralization.

Accepted Answer

This is an example of specialization, where each employee is assigned a specific job or task that contributes to the larger project or goal. They have different roles in separate units but work together towards a common objective.

Question 14

An organization chart shows
A)the reporting structure in the organization.
B)the number of people who should be supervised.
C)how decisions are made at the departmental level.
D)which products appeal to particular groups of customers.
E)how the organization will interact with the external environment.

Accepted Answer

An organization chart shows the reporting structure in the organization, which depicts the different levels of hierarchy and the relationships between departments and employees. It portrays who answers to whom and the flow of authority, making it an essential tool for decision-making and communication within the organization. Hence, option A is the correct choice. The other options (B, C, D, E) are not relevant to what an organization chart represents.

Question 15

The Garden State Manufacturing Company is attempting to coordinate activities by establishing routines and standard operating procedures that remain in place over time.This is an example of coordination by mutual adjustment.

Accepted Answer

Coordination by routines and standard operating procedures is an example of coordination by standardized communication, not mutual adjustment.

Question 16

The assignment of different tasks to different people or groups in an organization is known as
A)unity of command.
B)integration.
C)division of labor.
D)concentration.
E)centralization.

Accepted Answer

Division of labor refers to the process of assigning different tasks to different individuals or groups in an organization based on their skills and abilities. This helps to improve efficiency and productivity as each person can focus on their specific task and become more specialized in their area of expertise.

Question 17

When there are many subunits and many kinds of specialists in an organization,differentiation is high.

Accepted Answer

When there are many subunits and many kinds of specialists in an organization, differentiation is high. This means that there is a high degree of specialization and division of labor among different units and individuals within the organization.

Question 18

The numerous tasks that must be carried out in a large organization make ________ a necessity.
A)integration
B)standardization
C)specialization
D)formulization
E)hierarchy

Accepted Answer

The answer of The numerous tasks that must be carried...

Question 19

Aspen Incorporated has developed a set of procedures to link the various subunits and departments of the corporation in order to carry out the organization's overall mission.The procedures that fulfill this function are referred to as
A)alignment.
B)integration.
C)formalization.
D)standardization.
E)coordination.

Accepted Answer

The answer of Aspen Incorporated has developed a set of...

Question 20

It is generally accepted that having fewer hierarchical levels creates greater operating efficiency.

Accepted Answer

Fewer hierarchical levels reduce bureaucracy and improve communication flow, which can lead to greater operating efficiency.

Quiz 8: Organization Structure

Employees who function poorly in ambiguous,and sometimes conflict-ridden,circumstances may not thrive in a matrix organization.

To get a clear idea of the positions in a firm and how they are arranged,it is helpful to make use of a(n)

An aspect of an organization's internal environment created by job specialization and division of labor is

A disadvantage of the functional form of departmentalization is that technical specialists spend too much time on administrative work.

The chief executive officer and chief financial officer of the Blue Willow Food Service Corporation must personally certify that the company's financial statements are accurate.This is an example of corporate governance in action.

One disadvantage of delegation is that it usually results in the manager losing touch with the status of the work to be accomplished.

In a centralized organization,most of the decisions are made at lower levels.

If an organization is composed of many separate units that work on different kinds of tasks by using skills and work methods that vary from each other,that organization is characterized by

Wesley works on an automobile assembly line.His job is to complete the final installation of the GPS for each automobile that is on the line.The job is quite defined,and he has been highly trained.Wesley is most likely supervised using a wide span of control.

Northwestern Networking Solutions has its global headquarters in Minneapolis,where companywide departments,such as marketing,accounting,and research,are housed.Northwestern is thus a divisional organization.

Even though the production department and advertising departments have completely different tasks,they must work together and coordinate their efforts to make sure the marketing campaign is ready for each new product launch.The degree to which they do this is known as

Which of the following provides a clear picture of the reporting structure of a firm and the various activities carried out by individuals?

Anthony and Roberto are employed at the same company and often work on the same products.However,they are assigned to separate units,and they perform very specific,different jobs that contribute to the larger task.This is an example of

An organization chart shows

The Garden State Manufacturing Company is attempting to coordinate activities by establishing routines and standard operating procedures that remain in place over time.This is an example of coordination by mutual adjustment.

The assignment of different tasks to different people or groups in an organization is known as

When there are many subunits and many kinds of specialists in an organization,differentiation is high.

The numerous tasks that must be carried out in a large organization make ________ a necessity.

Aspen Incorporated has developed a set of procedures to link the various subunits and departments of the corporation in order to carry out the organization's overall mission.The procedures that fulfill this function are referred to as

It is generally accepted that having fewer hierarchical levels creates greater operating efficiency.