Richard, a manager of a transport company, discovered that one of his employees, Kevin, was habitually late on his deliveries. Richard threatened to fire Kevin if he didn't perform better. What power has Richard exerted over Kevin?
A) coercive power
B) legitimate power
C) expert power
D) reward power
E) referent power

Question

Quizplus · Accepted Answer

Richard has exerted coercive power over Kevin by threatening to fire him if he does not improve his performance. Coercive power is the ability to influence someone through the threat of punishment or negative consequences.

Richard, a Manager of a Transport Company, Discovered That One