The ___ approach for overcoming resistance to change involves providing encouragement and training, actively listening to problems, and helping resistors to deal with performance pressures.

Question

Quizplus · Accepted Answer

The approach described involves providing support and training to resistors, actively listening to their concerns, and helping them deal with performance pressures. This approach is focused on facilitating the change and offering support to those who may struggle with it, rather than relying on manipulation, communication, agreement, or participation as the primary means of overcoming resistance. Therefore, the best choice is D: facilitation and support.

The ___ Approach for Overcoming Resistance to Change Involves Providing