Question 1

___ needs involve the needs for respect, prestige, recognition, and self-esteem; and a personal sense of competency and mastery.

Accepted Answer

The needs for respect, prestige, recognition, and self-esteem; and a personal sense of competency and mastery are included in Esteem needs according to Maslow's Hierarchy of Needs.

Question 2

According to the deficit principle of Maslow's theory of human needs, ___.

Accepted Answer

According to Maslow's theory, once a need is satisfied, it no longer serves as a motivator for action. People are motivated to fulfill unsatisfied needs, and once a particular need is fulfilled, they move on to satisfy new needs.

Question 3

At the level of ___ needs, the deficit and progression principles cease to operate.

Accepted Answer

According to Maslow's hierarchy of needs, at the level of self-actualization needs, individuals strive for personal growth and realization of their full potential. At this level, the deficit and progression principles cease to operate, as the focus is no longer on fulfilling basic needs but rather on achieving personal fulfillment and self-realization.

Question 4

According to Douglas McGregor, managers should pay more attention to ___.

Accepted Answer

Douglas McGregor's Theory X and Theory Y propose that managers should pay more attention to meeting the social and self-actualization needs of their employees in order to improve motivation and job satisfaction. This is in contrast to Theory X, which assumes that employees are lazy and require strict discipline and control from managers. McGregor believed that organizations could achieve more by adopting a Theory Y approach, which emphasizes collaboration, empowerment, and participative decision-making.

Question 5

Recognition is an example of

Accepted Answer

Recognition is related to esteem needs, which involve feeling respected by others and having a sense of accomplishment and confidence.

Question 6

According to McGregor's Theory X, ___.

Accepted Answer

McGregor's Theory X assumes that people dislike work, lack ambition, are irresponsible, and require strict supervision to get anything done. This view of human nature assumes that individuals are more interested in their own needs than in the needs of the organization they work for, and that they will avoid work when they can.

Question 7

According to McGregor's Theory Y, ___.

Accepted Answer

McGregor's Theory Y states that people are willing to work, like responsibility, and are self-directed and creative, which aligns with Option A. Option B refers to Maslow's Hierarchy of Needs, Option C is not relevant to McGregor's Theory Y, Option D is closer to Theory X, and Option E is referring to Maslow's Hierarchy of Needs.

Question 8

According to the progression principle of Maslow's theory of human needs, ___.

Accepted Answer

According to Maslow's theory of human needs, a need at any level only becomes activated when the next lower-level need has been satisfied. This means that the progression principle suggests that people must satisfy lower-level needs such as physiological needs and safety needs before being able to progress to higher-level needs such as esteem needs and self-actualization needs.

Question 9

Penny is the manager at Peace, an international campaigning organization where volunteers work without being paid. According to Maslow's theory, which of the following needs should Penny focus on to increase the productivity of the volunteers?

Accepted Answer

Maslow's hierarchy of needs suggests that after basic physical and safety needs are met, esteem needs become more important. Volunteers, who are not motivated by financial compensation, may be more motivated by recognition, respect, and esteem-related incentives.

Question 10

The CEO of Charter & Co. has good compensation, a house, a family, and many friends. He is respected by his employees and is recognized as an efficient manager. Now, he wants to start his own company. Which of the following needs is he responding to?

Accepted Answer

The CEO's desire to start his own company indicates that he is striving to fulfill his self-actualization needs which refer to the highest level of Maslow's hierarchy of needs. These needs involve realizing one's full potential, achieving personal growth, and pursuing self-fulfillment.

Question 11

___ needs include the needs for being self-fulfilled and to grow and use abilities to the fullest and most creative extent.

Accepted Answer

The statement clearly states the needs for self-fulfillment and growth, which fall under the category of self-actualization needs according to Maslow's hierarchy of needs. Physiological and safety needs are more basic and essential needs, while social and esteem needs are more related to belonging and recognition.

Question 12

Which of the following is an example of a self-actualization need?

Accepted Answer

Self-actualization needs refer to the desire to reach one's full potential and achieve self-fulfillment. Mastery refers to a sense of competency and the achievement of mastery in a particular area, while affection, protection, and physical well-being are more basic physiological and safety needs.

Question 13

Theory X managers tend to see their subordinates as ___.

Accepted Answer

Theory X managers believe that employees are inherently lazy and require constant supervision and control to get work done. They view employees as being resistant to change, lacking ambition, and disliking work. They also believe that employees prefer to be led rather than to take initiative and lead themselves. Therefore, option C is the correct choice.

Question 14

At which need level of Maslow's hierarchy do the deficit and progression principles cease to operate?

Accepted Answer

The deficit and progression principles cease to operate at the self-actualization needs level. This is because self-actualization needs are focused on achieving individual potential and self-fulfillment, rather than addressing a deficiency or deficit. Maslow believed that individuals who have met their lower-level needs (physiological, safety, love/belonging, and esteem) are then able to focus on self-actualization and personal growth.

Question 15

The worker of a company earns a wage that provides him with good food, shelter, and a good standard of living. According to the progression principle, which of the following needs is most likely to motivate him next?

Accepted Answer

The answer of The worker of a company earns a...

Question 16

Wendy is a manager in a non-profit organization. She is interested in using Maslow's need hierarchy to guide her approach to managing the volunteers working for this non-profit organization. In order to promote productivity, Wendy should ___.

Accepted Answer

To promote productivity using Maslow's need hierarchy, Wendy should create jobs that satisfy the needs of the volunteers, create work environments that satisfy the needs of the volunteers and ensure that the work is fulfilling for the volunteers. This will help to satisfy the basic needs of the volunteers, such as physiological and safety needs, as well as higher-level needs, such as social and self-actualization needs. By doing so, the volunteers will be more motivated and productive, which will benefit the non-profit organization.

Question 17

The worker of a company is motivated by the need for security, protection, and stability in the events of his day-to-day life. According to the progression principle, which of the following needs has already been satisfied?

Accepted Answer

According to the progression principle of Maslow's hierarchy of needs, before a person can be motivated by safety needs (security, protection, and stability), their physiological needs (basic life needs such as food, water, warmth, rest) must already be satisfied.

Question 18

The progression principle states that

Accepted Answer

The progression principle states that a need is activated only when the next-lower-level need is satisfied. This means that one must satisfy their basic needs (such as physiological needs, safety needs, and belonging needs) before they can fully focus on and pursue higher-level needs (such as esteem needs and self-actualization needs).

Question 19

Which of the following matches correctly?

Accepted Answer

Physiological needs are the most basic needs of an individual which are essential for survival, such as food, water, shelter, and sleep. Physical well-being is closely related to physiological needs, as without these basic necessities, physical well-being can't be achieved. Thus, physical well-being matches with physiological needs.

Question 20

Leonard works in a company where he receives minimum wages. He does not have sufficient money to pay his medical bills. His manager offers to award him with a "Best Worker" certificate if he increases his productivity. This offer fails to motivate him. Which of the following explains Leonard's behaviour?

Accepted Answer

The answer of Leonard works in a company where he...

Quiz 2: Management Learning Past to Present