A well-functioning value chain should involve
A) a series of consecutive steps that add value to inputs right up to the point that finished goods or services are delivered to the customer.
B) a series of steps done all at once and delivered as cheaply as possible.
C) a production manager to keep watch over the human resources people.
D) many levels of management.
E) many levels of performance measurement.

Question

Quizplus · Accepted Answer

A well-functioning value chain should involve a series of consecutive steps that add value to inputs right up to the point that finished goods or services are delivered to the customer. This means that each step along the way should be focused on adding value and improving the final outcome for the customer.

A Well-Functioning Value Chain Should Involve