Question 1

The group was in the ________ stage when they were competing to see who would lead the group.

Accepted Answer

The group is in the storming stage when there is conflict and competition for roles and responsibilities. In this case, the group members are competing to become the leader, indicating that they are in the storming stage.

Question 2

Permanent work groups are not likely to go through this stage.

Accepted Answer

Permanent work groups do not dissolve, therefore they do not need to go through the adjourning stage. The forming, storming, and norming stages are necessary for a group to establish goals, work through conflicts, and establish norms and roles.

Question 3

A group that has gone through the norming stage of the group development process ________.

Accepted Answer

Groups can regress to earlier stages, such as forming or storming, due to changes in group dynamics or external factors.

Question 4

When the management group was determining standards and establishing how they would make decisions,they were in the ________ stage of group development.

Accepted Answer

The norming stage involves the establishment of cohesive group norms and standards, where members begin to understand each other's strengths and weaknesses and agree on how to make decisions and accomplish tasks. This stage often involves the development of clear roles and responsibilities and a shared sense of purpose. Therefore, it is likely that when the management group was determining standards and decision-making processes, they were in the norming stage of group development.

Question 5

In the performing stage of group development,the group becomes cohesive.

Accepted Answer

The answer of In the performing stage of group development,the...

Question 6

Managers should try to avoid conflict especially during the storming stage of group development.

Accepted Answer

Conflict is a natural part of group development and can actually be helpful in working through differences and improving communication and collaboration. However, managers should aim to manage conflicts effectively, promoting healthy communication and ensuring all parties feel listened to and valued, rather than avoiding conflict altogether.

Question 7

To be considered a group,a gathering must include at least eight people.

Accepted Answer

This statement is false. The minimum number of people required to be considered a group can vary depending on the context and definition.

Question 8

A group consists of managers who share specific goals.

Accepted Answer

The answer of A group consists of managers who share...

Question 9

The official forming stage of the group development process wasn't complete until group members ________.

Accepted Answer

The official forming stage of the group development process involves group members feeling themselves a part of the group. While getting acquainted and introducing each other often occur during the forming stage, and conflict may arise during subsequent stages, the key element of forming is the sense of belonging to the group.

Question 10

Formal groups ________.

Accepted Answer

Formal groups are defined by an organization's structure, such as departments, teams, or committees, and have assigned roles and responsibilities. A, C, and D are examples of informal groups.

Question 11

In the third and fourth days of the retreat,the managers were in the ________ stage of group development.

Accepted Answer

The performing stage of group development is characterized by high productivity, effective communication, and a focus on achieving the group's goals. By the third and fourth days of the retreat, the managers have already gone through the forming, storming, and norming stages, where they have established roles, resolved conflicts, and developed cohesion. Therefore, they are most likely in the performing stage, where they are working effectively as a team towards their objectives.

Question 12

The group is likely to work on its primary task during the adjourning stage of group development.

Accepted Answer

The adjourning stage is the final stage of group development, where the group disbands after completion of their task. Therefore, the primary task is typically completed in the performing stage which precedes the adjourning stage.

Question 13

This kind of team brings individuals together from different work disciplines with different knowledge and skills.

Accepted Answer

Cross-functional teams bring together individuals from different work disciplines with different knowledge and skills to work towards a common goal or project. They are often used in organizations to promote collaboration and innovation among team members with varied backgrounds and areas of expertise.

Question 14

During a recent meeting,a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product.This team seems to be at the ________ stage of group development.

Accepted Answer

The shouting match indicates that there is conflict and disagreement between team members. This is characteristic of the storming stage of group development where team members are still trying to establish their roles and relationships within the group.

Question 15

High levels of conflict ________.

Accepted Answer

High levels of conflict can contribute to group effectiveness as long as the conflict is managed effectively and leads to creative problem solving, increased understanding, and constructive outcomes. However, if conflict is not managed well, it can lead to negative outcomes such as social loafing, decreased motivation, and decreased group cohesion.

Question 16

When the management team left Silver Falls to return to their own teams and departments,they had just completed the ________ stage of group development.

Accepted Answer

The adjourning stage marks the end of a group's development and occurs when the group disbands, either because the task is complete or because the group disbands for other reasons. In this case, the management team is returning to their own teams and departments, indicating that the project or task they were working on is likely finished, leading to the adjourning stage being the correct choice for the completed stage of group development.

Question 17

Of the following,which is NOT thought to be an advantage of teams within an organisation?

Accepted Answer

Low interdependence between tasks is not an advantage of teams. In fact, teams typically work best when tasks are highly interdependent, as this promotes collaboration and communication among team members. The other options, including employee job satisfaction, more innovation, and faster and cheaper product development, are all considered advantages of teams.

Question 18

Formal groups tend to form around friendships and common interests.

Accepted Answer

Formal groups are created with specific objectives and structured roles, often by an organization or institution, rather than around friendships and common interests.

Question 19

The forming stage of group development begins when people join the group.

Accepted Answer

The forming stage marks the beginning of group development and occurs when people join the group.

Question 20

This stage involves the most conflict during the entire group development process.

Accepted Answer

During the Storming stage, group members may have differing opinions and ideas, leading to conflicts and power struggles. This stage is necessary for the group to establish its goals and roles, but can be the most challenging and uncomfortable.

Quiz 9: Understanding Groups and Managing Work Teams