Question 1

The transformation process of the organisational operations system is responsible for turning inputs into goods and services.

Accepted Answer

This statement is true. The transformation process is a key component of an organizational operations system, which involves converting inputs such as raw materials, labor, and capital into finished goods or services that can be sold to customers.

Question 2

The work of a manager ________.
A)is strictly limited to overseeing and monitoring the work of others
B)involves only high-level tasks that require a sophisticated skill set
C)may involve performing tasks that are not related to overseeing others
D)does not involve interaction with non-managerial employees

Accepted Answer

The role of a manager may involve more than just overseeing and monitoring the work of others. Managers may also be responsible for performing tasks such as setting goals, making strategic decisions, managing budgets, and resolving conflicts. Therefore, choice C is the best answer as it acknowledges that managers may have tasks beyond monitoring others.

Question 3

One of the common characteristics of all organisations is ________ that defines rules,regulations and values of the organisation.
A)an explicit goal
B)a set of written bylaws
C)a stated purpose
D)a structure

Accepted Answer

A structure is a common characteristic of all organizations as it defines the rules, regulations, and values that guide the organization.

Question 4

Which of the following did Taylor NOT find 'appalling' in his study of workers in steel companies?
A)Workers would only attempt to perform a job if they were shown to have aptitude for it.
B)Workers employed different techniques for the same job.
C)Work standards were few,if any.
D)Worker output was only about one-third of what was possible.

Accepted Answer

Taylor believed in matching workers to specific tasks based on their abilities and training, so he would not have found it appalling if workers only attempted jobs they were suited for.

Question 5

Which of the following levels of management is associated with positions such as executive vice president,chief operating officer,chief executive officer and chairperson of the board?
A)Top managers.
B)First-line managers.
C)Middle managers.
D)Team leaders.

Accepted Answer

Top managers are associated with positions such as executive vice president, chief operating officer, chief executive officer, and chairperson of the board. They are responsible for making decisions that affect the entire organization and set its overall direction and strategy.

Question 6

Middle managers are those individuals responsible for directing the day-to-day activities of non-managerial employees.

Accepted Answer

Middle managers are responsible for translating the goals and directives from upper management to the operational plans that guide the day-to-day activities of lower-level managers and employees, not directly overseeing non-managerial employees' daily tasks.

Question 7

A major contribution that Taylor made to the study of management was to ________.
A)identify the three best ways to get a job done
B)identify the one best way to get a job done
C)measure efficiency on a four-star scale
D)measure inefficiency on a four-star scale

Accepted Answer

Taylor's major contribution to the study of management was to identify the one best way to get a job done through scientific management. He believed in breaking down tasks into smaller, simpler components and finding the most efficient way to complete each component, resulting in overall efficiency and productivity.

Question 8

Part of what defines an organisation is its purpose.

Accepted Answer

The purpose of an organization is one of the defining characteristics that sets it apart from others. It shapes the organization's goals, strategies, and actions.

Question 9

All organisations have ________ which define(s)the organisation's purpose and reason for existing.
A)structure
B)rules
C)limits
D)goals

Accepted Answer

Goals are statements that define an organization's purpose and reason for existing. They provide direction and focus for the organization's activities and help to clarify its priorities. While structure, rules, and limits are also important components of an organization, they do not necessarily define the organization's purpose in the same way that goals do.

Question 10

Provide a short description of managers and non-managerial employees.

Accepted Answer

The answer of Provide a short description of managers and...

Question 11

In order to be considered a manager,an individual must direct or oversee the work of others.

Accepted Answer

This is correct definition of a manager.

Question 12

The 'creator' of scientific management was ________.
A)Henry Mintzberg
B)Robert L.Katz
C)Henri Fayol
D)Frederick Winslow Taylor

Accepted Answer

Frederick Winslow Taylor is considered the founder of scientific management.

Question 13

An organisation is ________.
A)any collection of people who perform similar tasks
B)a group of individuals focused on profit-making for their shareholders
C)the physical location where people work
D)a deliberate arrangement of people to accomplish some specific purpose

Accepted Answer

An organisation is a deliberate arrangement of people to accomplish some specific purpose, such as a business, government agency, or non-profit organization. Options A and C are not accurate as they do not necessarily require a specific purpose or goal, and option B only applies to for-profit businesses.

Question 14

What kind of a manager is Don likely to be?
A)First-line manager.
B)Low-level middle manager.
C)Department head.
D)CEO of a major corporation.

Accepted Answer

A department head is typically responsible for overseeing a specific department within an organization, which aligns with the role of a manager like Don.

Question 15

A manager does not work directly on tasks for the organisation.

Accepted Answer

Managers often work directly on tasks for the organization, especially in smaller organizations or on specific projects, in addition to their primary role of overseeing and coordinating the work of others.

Question 16

Which of the following is NOT part of an organisation's operations system?
A)Strategy.
B)Materials.
C)Technology.
D)Information.

Accepted Answer

Strategy is not part of an organization's operations system. It is a separate entity that guides the overall direction and decision-making of the organization. Materials, technology, and information are all components of an organization's operations system.

Question 17

Which of the following types of managers is responsible for making organisation-wide decisions and establishing the plans and goals that affect the entire organisation?
A)Project leader.
B)Team supervisors.
C)Department head.
D)Top manager.

Accepted Answer

Top managers, also known as executive managers, are responsible for making organisation-wide decisions and establishing plans and goals that affect the entire organisation. They are responsible for overall strategic direction and vision of the company. Project leader is responsible for leading a team to complete specific goals, team supervisors are responsible for managing a specific team or department, and department heads are responsible for managing a specific department or function within the organisation.

Question 18

Taylor began to develop his theory of ________ as a result of viewing workers in steel companies.
A)management skills
B)the functions of management
C)ethics-based management
D)scientific management

Accepted Answer

Taylor developed his theory of scientific management after observing the work of steel workers and developing a system to improve their efficiency and productivity.

Question 19

A political party is an example of an organisation because it is comprised of people who ________.
A)share the same goals but different values
B)share goals and function within a common structure
C)function under a different set of rules and regulations
D)share the same values,traditions and customs

Accepted Answer

A political party is an organization because it is made up of individuals who share common goals and operate within a shared structure or framework. They have a definite hierarchy and established ways of working towards their goals. While members may have different values, they are united under the umbrella of the organization's shared goals. Therefore, choice B is the best fit.

Question 20

All levels of management between non-managerial employees and the top management of the organisation are termed ________.
A)middle managers
B)supervisors
C)team leaders
D)first-line managers

Accepted Answer

Middle managers are those who are between non-managerial employees and top management. Supervisors and team leaders may not necessarily be in a formal managerial position and first-line managers usually only have authority over non-managerial employees.

Quiz 1: Managers and Management

The transformation process of the organisational operations system is responsible for turning inputs into goods and services.

The work of a manager ________.

One of the common characteristics of all organisations is ________ that defines rules,regulations and values of the organisation.

Which of the following did Taylor NOT find 'appalling' in his study of workers in steel companies?

Which of the following levels of management is associated with positions such as executive vice president,chief operating officer,chief executive officer and chairperson of the board?

Middle managers are those individuals responsible for directing the day-to-day activities of non-managerial employees.

A major contribution that Taylor made to the study of management was to ________.

Part of what defines an organisation is its purpose.

All organisations have ________ which define(s) the organisation's purpose and reason for existing.

Provide a short description of managers and non-managerial employees.

In order to be considered a manager,an individual must direct or oversee the work of others.

The 'creator' of scientific management was ________.

An organisation is ________.

What kind of a manager is Don likely to be?

A manager does not work directly on tasks for the organisation.

Which of the following is NOT part of an organisation's operations system?

Which of the following types of managers is responsible for making organisation-wide decisions and establishing the plans and goals that affect the entire organisation?

Taylor began to develop his theory of ________ as a result of viewing workers in steel companies.

A political party is an example of an organisation because it is comprised of people who ________.

All levels of management between non-managerial employees and the top management of the organisation are termed ________.