The fundamental concept of CRM is to do a better job grouping customers so their value to the company can be maximized.

Name: The fundamental concept of CRM is to do a better job grouping customers so their value to the company can be maximized.
Brand: Quizplus
Rating: 4.8 (40 reviews)

Question

Quizplus · Accepted Answer

The fundamental concept of CRM (Customer Relationship Management) is to manage and improve the company's interactions with current and potential customers, focusing on customer retention and satisfaction to drive sales growth.

The Fundamental Concept of CRM Is to Do a Better