Brandon uses a newsletter as his organization's only communication tool. According to Kotter, Brandon's communication channel may result in _______.

Question

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According to Kotter, using a newsletter as the only communication tool may result in under communication. Newsletters are typically not an interactive or dynamic method of communication, and may not be effective in ensuring that important information is properly communicated and understood by all members of the organization.

Brandon Uses a Newsletter as His Organization's Only Communication Tool