In an effort to improve communication within the accounts department of a large organization,the department head puts a suggestion box at the door and invites employees to communicate their thoughts,ideas,concerns,or grievances to the managers in the department.Which of the following methods of communication is he encouraging?
A)upward
B)diagonal
C)downward
D)lateral

Question

Quizplus · Accepted Answer

The suggestion box encourages upward communication because it allows employees to communicate their thoughts and ideas to their managers. Upward communication flows from lower-level employees to higher-level managers.

In an Effort to Improve Communication Within the Accounts Department