Question 1

Blue Fin and ChrisCraft,two boat manufacturers,have merged.Top managers now must decide how the work will be divided and who will do what work.Such an arrangement makes up a(n)________.
A)strategic partnership
B)coalition
C)organization
D)affinity group

Accepted Answer

The arrangement described in the scenario is an organization, which is a social entity comprised of people who work together to achieve a common goal or purpose. The merger of Blue Fin and ChrisCraft requires a structure to divide work and responsibilities among the employees, which falls under the definition of an organization. A strategic partnership and coalition are forms of collaboration between two or more entities, but do not necessarily involve the creation of an organizational structure. An affinity group is a group of people with a common interest or goal, but may not necessarily be a formal organization.

Question 2

Managers with titles such as regional manager,project leader,or division manager are ________.
A)first-line managers
B)top managers
C)production managers
D)middle managers

Accepted Answer

Regional managers, project leaders, and division managers are all responsible for overseeing and managing various tasks within their respective areas. These roles typically fall under the category of middle management, which sits between top management and first-line managers. Therefore, the best choice is D) middle managers.

Question 3

A ________ is an example of a first-line manager.
A)division manager
B)store manager
C)regional manager
D)shift manager

Accepted Answer

A shift manager is a first-line manager who manages a specific team or shift within a larger organization. They are responsible for overseeing the day-to-day operations and ensuring that tasks are completed on time and within budget. Division managers, store managers, and regional managers are typically considered middle or upper-level managers with broader responsibilities and oversight.

Question 4

If your team quickly painted the wall but discovered afterward it was the wrong wall,your team would be ________.
A)efficient but ineffective
B)efficient and effective
C)effective but inefficient
D)neither effective nor efficient

Accepted Answer

The team was able to paint the wall quickly, which is efficient, but it was the wrong wall, which makes them ineffective in achieving their goal. Therefore, the best choice is A, efficient but ineffective.

Question 5

Andrew is reviewing next week's orders,scheduling orders to machines,and assigning employees to run those machines.Andrew is engaged in ________.
A)planning
B)organizing
C)leading
D)controlling

Accepted Answer

Andrew is engaged in planning, which involves setting objectives, determining tasks and resources needed, and developing strategies to achieve those goals.

Question 6

Tom is responsible for project managers who supervise others who perform manual work.He reports to a vice president on another continent.Tom is a ________.
A)first line manager
B)middle manager
C)top manager
D)nonmanager

Accepted Answer

Tom is supervising project managers who oversee manual workers, indicating that he is a middle manager. He still reports to a higher-level executive, but he is not directly responsible for setting strategic goals or making major organizational decisions.

Question 7

Ben,a production plant manager,reports to Dan,a general manager.Ben and Dan are ________.
A)top managers
B)middle managers
C)supervisors
D)first-line managers

Accepted Answer

Ben, as a production plant manager, is responsible for managing the production line of the company which includes coordinating with supervisors and front-line employees. He reports to Dan, the general manager, who is responsible for overseeing the entire company's operations. Since they both hold managerial positions, they can be categorized as middle managers.

Question 8

Managers play an important role in dealing with various challenges being faced by organizations today.

Accepted Answer

Managers play a crucial role in addressing challenges faced by organizations, such as changing market conditions, employee turnover, and financial constraints. They are responsible for making strategic decisions, organizing resources, and leading teams to achieve organizational goals.

Question 9

A great manager can inspire employees professionally and personally.

Accepted Answer

A great manager can motivate and inspire their employees not only in their professional work but also in their personal growth and development. They can provide guidance and support to help employees reach their personal goals along with their professional objectives.

Question 10

Kelly,a production supervisor,is responsible for ten employees who assemble components into a finished product.Kelly is a ________.
A)top manager
B)nonmanagerial employee
C)middle manager
D)first-line manager

Accepted Answer

Kelly is a first-line manager because she is responsible for supervising and managing the employees who are directly involved in the production process.

Question 11

As part of the orientation for her internship,Rebecca was informed that ________ are the people who direct the activities of others in an organization.
A)directors
B)managers
C)subordinates
D)line workers

Accepted Answer

Managers are the people who direct the activities of others in an organization. Directors may have a higher level of authority and oversight but are not necessarily involved in day-to-day management. Subordinates are employees who are supervised by managers. Line workers are employees who directly produce goods or provide services.

Question 12

Alice is responsible for getting work done through others.Alice is a ________.
A)consultant
B)middle manager
C)supervisor
D)top manager

Accepted Answer

A supervisor is responsible for managing and directing the work of others to ensure that goals and objectives are met. They are typically responsible for a specific work area or department and oversee the work of front-line employees. Consultancy usually involves providing advice and expertise, but not direct management of employees. Middle managers are responsible for overseeing the work of multiple supervisors or departments, while top managers are responsible for the overall direction and strategy of the organization.

Question 13

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.
A)Middle managers
B)Top managers
C)Production managers
D)Research managers

Accepted Answer

Top managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization. Middle managers are responsible for implementing the plans and policies set by top managers, while production managers are responsible for overseeing the production process and ensuring efficient operations in a specific area or department. Research managers are responsible for overseeing research and development projects within an organization.

Question 14

Kenneth is a vice president of operations.His position would be regarded as a ________.
A)top manager
B)supervisor
C)middle manager
D)first-line manager

Accepted Answer

As Kenneth is a vice president, he would be considered as a top-level manager who is responsible for the overall direction and strategy of the organization.

Question 15

The organizational chart shows titles such as front-line manager,plant manager,and vice president of operations.It is very likely this organization has a ________.
A)traditional committee structure
B)traditional pyramid structure
C)modern matrix structure
D)flexible structure

Accepted Answer

The titles listed in the organizational chart suggest a traditional pyramid structure, with a clear chain of command and hierarchical design.

Question 16

Because this is her first job,Melanie was unclear about what managers actually do.Fortunately her training materials explained that a manager's job focuses on ________.
A)performing clerical duties
B)personal achievement
C)helping others accomplish their work goals
D)supervising groups rather than individual employees

Accepted Answer

The sentence mentions that Melanie was unclear about what managers actually do, and that her training materials explained that a manager's job focuses on "helping others accomplish their work goals." This aligns with choice C, and is not described by any of the other options.

Question 17

Supervisor is another name for ________.
A)team leader
B)middle manager
C)first-line manager
D)top manager

Accepted Answer

A supervisor is a first-line manager who directly supervises employees in their day-to-day work. The other options refer to higher levels of management.

Question 18

________ have titles such as executive vice president,chief operating officer,and chief executive officer.
A)Supervisors
B)Middle managers
C)First-line managers
D)Top managers

Accepted Answer

Top managers have titles such as executive vice president, chief operating officer, and chief executive officer. These individuals are responsible for making high-level strategic decisions for the organization and setting the overall direction of the company.

Question 19

An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.
A)an assembly line worker
B)a laborer
C)a manager
D)a salesperson

Accepted Answer

The description matches that of a manager, as they are responsible for coordinating the work of their subordinates towards achieving the organization's goals. Option A describes a specific type of worker on a production line, option B simply describes a manual worker, and option D describes a person involved in selling goods or services.

Question 20

Today's managers are just as likely to be women as they are men.

Accepted Answer

In many countries, there has been a significant increase in the number of female managers in recent years. Although there may still be some industries or organizations that are male-dominated, overall it is becoming more common for women to hold management positions.

Quiz 1: Managers in the Workplace

Blue Fin and ChrisCraft,two boat manufacturers,have merged.Top managers now must decide how the work will be divided and who will do what work.Such an arrangement makes up a(n) ________.

Managers with titles such as regional manager,project leader,or division manager are ________.

A ________ is an example of a first-line manager.

If your team quickly painted the wall but discovered afterward it was the wrong wall,your team would be ________.

Andrew is reviewing next week's orders,scheduling orders to machines,and assigning employees to run those machines.Andrew is engaged in ________.

Tom is responsible for project managers who supervise others who perform manual work.He reports to a vice president on another continent.Tom is a ________.

Ben,a production plant manager,reports to Dan,a general manager.Ben and Dan are ________.

Managers play an important role in dealing with various challenges being faced by organizations today.

A great manager can inspire employees professionally and personally.

Kelly,a production supervisor,is responsible for ten employees who assemble components into a finished product.Kelly is a ________.

As part of the orientation for her internship,Rebecca was informed that ________ are the people who direct the activities of others in an organization.

Alice is responsible for getting work done through others.Alice is a ________.

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.

Kenneth is a vice president of operations.His position would be regarded as a ________.

The organizational chart shows titles such as front-line manager,plant manager,and vice president of operations.It is very likely this organization has a ________.

Because this is her first job,Melanie was unclear about what managers actually do.Fortunately her training materials explained that a manager's job focuses on ________.

Supervisor is another name for ________.

________ have titles such as executive vice president,chief operating officer,and chief executive officer.

An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.

Today's managers are just as likely to be women as they are men.