Question 1

A team that uses technology to link physically dispersed members in order to achieve a common goal is called a virtual team.

Accepted Answer

This is the definition of a virtual team.

Question 2

Strato Engineering, a technology product company, formed a team to develop the next generation of the company's model CVF-D. The team is composed of employees from various functional areas. This is a ________ team.
A) problem-solving
B) self-managed
C) virtual
D) cross-functional

Accepted Answer

The team members are from various functional areas of the company, which indicates that it is a cross-functional team.

Question 3

Leadership is very important to effective teams. In most cases, effective team leaders act as ________.
A) supervisors
B) regulators
C) controllers
D) facilitators

Accepted Answer

Facilitators are leaders who create a positive environment and support the team members in achieving their goals. They encourage open communication, collaboration, and problem-solving among team members. They do not control or regulate the team but rather help the team to achieve its objectives. Therefore, the best choice for effective team leadership is facilitators (Option D).

Question 4

Which one of the following countries is most likely to assign status based on accomplishments rather than on titles and family history?
A) China
B) Australia
C) Brazil
D) India

Accepted Answer

Australia has a culture that values individual achievements over titles and family history. This is reflected in their egalitarian society and the identifiable "tall poppy syndrome" where successful individuals are often humbled rather than glorified.

Question 5

Research on conformity suggests that ________.
A) conformity is a culture-bound behavior
B) conformity tends to be higher in individualistic cultures
C) conformity is a major problem in global teams
D) conformity is higher in larger organizations

Accepted Answer

Conformity is influenced by cultural factors, with some cultures emphasizing conformity more than others. It is not inherently a problem in global teams, nor is it necessarily higher in individualistic cultures or larger organizations.

Question 6

Five employees on the production line working together determine which person is performing which tasks, who becomes a member of the team, and what resources are needed to accomplish the work. These employees do not have a specific leader. These employees comprise a ________ team.
A) problem solving
B) self-managed
C) virtual
D) functional

Accepted Answer

The description matches that of a self-managed team, where members work collaboratively and are responsible for determining their own tasks and resource needs, without a designated leader.

Question 7

Utilimotors decided teams would help improve employee morale and increase profitability so all employees were assigned to one of many different teams. The results were disappointing. This might be because team ________.
A) performance was improperly measured
B) goals were clearly conveyed
C) composition included the relevant mix of skills.
D) members lacked commitment

Accepted Answer

The fact that the results were disappointing suggests that the members lacked commitment to their teams, which can be a major obstacle to achieving team goals and improving morale.

Question 8

It was amazing the team accomplished anything at all. It seemed they were always bickering and cross with each other, but their final output stunned management. Which one of the following might have contributed to their success?
A) intrinsic rewards
B) Type A personalities
C) clear goals
D) identical skills

Accepted Answer

Clear goals would have helped the team overcome their differences and focus on a common objective.

Question 9

An incentive system which appropriately recognizes team activities is an example of which one of the following characteristics of effective teams?
A) internal support
B) unified commitment
C) performance evaluation
D) external support

Accepted Answer

The answer of An incentive system which appropriately recognizes team...

Question 10

A problem-solving team brings together experts in various specialties to work together on various organizational tasks.

Accepted Answer

The answer of A problem-solving team brings together experts in...

Question 11

Which one of the following is a benefit of global teams?
A) Communication problems are less likely in global teams.
B) Global teams usually have a greater diversity of ideas.
C) There is a greater trust among team members.
D) Stress and tension are uncommon in global teams.

Accepted Answer

Global teams usually have members from different cultures and backgrounds, which can result in a greater diversity of ideas and perspectives. This can lead to more creative solutions to problems and a more innovative approach to projects. However, communication problems, trust issues, stress, and tension can still arise in global teams.

Question 12

Jan's department seems to be a bottleneck in the assembly process. She and her coworkers have been meeting regularly to generate ideas that might eliminate the bottleneck. Jan and her coworkers are part of a ________ team.
A) self-managed
B) problem-solving
C) task
D) cross-functional

Accepted Answer

Jan and her coworkers are meeting regularly to generate ideas to eliminate the bottleneck in the assembly process. This suggests that they are part of a problem-solving team, as they are specifically focused on identifying and resolving a particular problem in their department. Self-managed, task, and cross-functional teams may also be involved in problem-solving, but the scenario does not provide enough information to support these alternatives.

Question 13

Which one of the following is a drawback of global teams?
A) They generate only a small pool of ideas when faced with problems.
B) They do not foster the appreciation of multiple perspectives.
C) They are characterized by greater potential for stereotyping.
D) They are highly susceptible to groupthink.

Accepted Answer

Global teams are characterized by greater potential for stereotyping due to the diverse backgrounds and cultures of team members. This can lead to misunderstandings and conflicts if not managed properly.

Question 14

Research suggests that individuals outperform teams when the tasks being done require multiple skills, judgment, and experience.

Accepted Answer

Research shows that teams outperform individuals when the tasks being done require multiple skills, judgment, and experience.

Question 15

Work teams interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.

Accepted Answer

The answer of Work teams interact primarily to share information...

Question 16

A self-managed team is a formal group of employees who operate without a manager and are responsible for a complete work process or segment.

Accepted Answer

A self-managed team is a group of employees who have the autonomy to manage themselves and are in charge of a work process or segment without the need for a manager's supervision.

Question 17

Team 3 has been working together for several years, implementing modifications to the company's current product. None of the members of this team are at the same location. They utilize a variety of graphic-electronic technologies to view the product onscreen in three-dimension at each location simultaneously. Which one of the following is the best way of describing Team 3?
A) problem-solving
B) self-managed
C) virtual
D) cross-functional

Accepted Answer

The description of Team 3 as utilizing electronic technologies to work together despite being in different locations indicates that they are a virtual team.

Question 18

List and describe the four most common types of teams likely to be found in today's organizations.

Accepted Answer

The answer of List and describe the four most common...

Question 19

An organization brings together members from various departments such as marketing, accounting, human resources, and finance to form a team. This is an example of a ________ team.
A) cross-functional
B) problem-solving
C) self-managed
D) functional

Accepted Answer

A cross-functional team is composed of members from different functional areas within an organization. The purpose of this type of team is to bring varied perspectives and expertise to solve a complex problem or complete a project that cannot be achieved by a single department or functional area.

Question 20

One important distinction between a work group and a work team is the degree of interdependence among the members.

Accepted Answer

A work group typically has less interdependence among members, while a work team relies heavily on collaboration and cooperation to achieve common goals.

Quiz 13: Creating and Managing Teams

A team that uses technology to link physically dispersed members in order to achieve a common goal is called a virtual team.

Strato Engineering, a technology product company, formed a team to develop the next generation of the company's model CVF-D. The team is composed of employees from various functional areas. This is a ________ team.

Leadership is very important to effective teams. In most cases, effective team leaders act as ________.

Which one of the following countries is most likely to assign status based on accomplishments rather than on titles and family history?

Research on conformity suggests that ________.

Five employees on the production line working together determine which person is performing which tasks, who becomes a member of the team, and what resources are needed to accomplish the work. These employees do not have a specific leader. These employees comprise a ________ team.

Utilimotors decided teams would help improve employee morale and increase profitability so all employees were assigned to one of many different teams. The results were disappointing. This might be because team ________.

It was amazing the team accomplished anything at all. It seemed they were always bickering and cross with each other, but their final output stunned management. Which one of the following might have contributed to their success?

An incentive system which appropriately recognizes team activities is an example of which one of the following characteristics of effective teams?

A problem-solving team brings together experts in various specialties to work together on various organizational tasks.

Which one of the following is a benefit of global teams?

Jan's department seems to be a bottleneck in the assembly process. She and her coworkers have been meeting regularly to generate ideas that might eliminate the bottleneck. Jan and her coworkers are part of a ________ team.

Which one of the following is a drawback of global teams?

Research suggests that individuals outperform teams when the tasks being done require multiple skills, judgment, and experience.

Work teams interact primarily to share information and to make decisions to help each member do his or her job more efficiently and effectively.

A self-managed team is a formal group of employees who operate without a manager and are responsible for a complete work process or segment.

List and describe the four most common types of teams likely to be found in today's organizations.

An organization brings together members from various departments such as marketing, accounting, human resources, and finance to form a team. This is an example of a ________ team.

One important distinction between a work group and a work team is the degree of interdependence among the members.