Question 1

The organizational chart shows titles such as front-line manager, plant manager, and vice president of operations. It is very likely this organization has a ________.
A) traditional committee structure
B) traditional pyramid structure
C) modern matrix structure
D) flexible structure

Accepted Answer

The mention of "front-line manager," "plant manager," and "vice president of operations" indicates that there is a clear hierarchy with levels of authority and responsibility, which is characteristic of a traditional pyramid structure.

Question 2

Blue Fin and ChrisCraft, two boat manufacturers, have merged. Top managers now must decide how the work will be divided and who will do what work. Such an arrangement makes up a(n) ________.
A) strategic partnership
B) coalition
C) organization
D) affinity group

Accepted Answer

The scenario describes the need for the two boat manufacturers to merge and form a new organization, which will have its own structure, work division, and roles and responsibilities for its employees. Therefore, the correct answer is C) organization. A strategic partnership is a relationship between two or more organizations that form to achieve mutual benefits. A coalition is a temporary alliance of distinct entities, often formed to achieve a particular goal. An affinity group is a group of people who share a common interest or identity but may not necessarily have a formal structure or purpose. None of these terms apply to the scenario.

Question 3

Managers with titles such as regional manager, project leader, or division manager are ________.
A) first-line managers
B) top managers
C) production managers
D) middle managers

Accepted Answer

Managers with titles such as regional manager, project leader, or division manager are middle managers.

Question 4

Kenneth is a vice president of operations. His position would be regarded as a ________.
A) top manager
B) supervisor
C) middle manager
D) first-line manager

Accepted Answer

Vice President of operations is a top-level management position within an organization. The top-level of management is responsible for setting organizational goals and creating plans to achieve them. Therefore, Kenneth's position would be regarded as a top manager.

Question 5

In today's workplace, ________.
A) women are more likely than men to be promoted into management
B) many employees perform work that in the past was considered managerial activities
C) women tend to be more effective supervisors than men
D) most organizations have eliminated the title of manager

Accepted Answer

With the advent of technology and automation, many routine tasks that previously required human intervention are now being performed by machines. As a result, many employees are now involved in activities that were once the exclusive domain of managers. This has blurred the lines between the roles of managers and employees, and has led to a more collaborative and team-based approach to work. Therefore, option B is correct. Option A is incorrect as women still face obstacles when it comes to promotions to top management. Option C is incorrect as it is a sweeping generalization that is not supported by empirical evidence. Option D is incorrect as the managerial position is still widely prevalent in organizations.

Question 6

First-line managers are typically those who ________.
A) perform the same work as the people they manage but earn more money
B) are typically involved with producing the organization's products or providing its service
C) are at the top of the organizational chart
D) are the first persons new hires meet

Accepted Answer

First-line managers are typically involved with producing the organization's products or providing its service. They are the managers who oversee the work of non-managerial employees and often work directly with employees to ensure that tasks are performed correctly and on time. Option A is incorrect because first-line managers typically do not perform the same work as the people they manage, although they may have previously. Option C is incorrect because top-level managers are at the top of the organizational chart. Option D is incorrect because meeting new hires is not a defining characteristic of first-line managers.

Question 7

As part of the orientation for her internship, Rebecca was informed that ________ are the people who direct the activities of others in an organization.
A) directors
B) managers
C) subordinates
D) line workers

Accepted Answer

Managers are the people who are responsible for directing the activities of others in an organization. Directors may also have this responsibility, but not necessarily, as their role may focus more on setting the overall direction and vision for the organization. Subordinates and line workers are typically the individuals who are directed by managers.

Question 8

Kelly, a production supervisor, is responsible for ten employees who assemble components into a finished product. Kelly is a ________.
A) top manager
B) nonmanagerial employee
C) middle manager
D) first-line manager

Accepted Answer

Kelly is responsible for supervising and managing the production employees, making her a first-line manager who directly oversees and coordinates the work of nonmanagerial employees.

Question 9

Ben, a production plant manager, reports to Dan, a regional manager. Ben and Dan are ________.
A) top managers
B) middle managers
C) supervisors
D) first-line managers

Accepted Answer

Ben is a middle manager as he manages the production plant and reports to Dan who is a regional manager. Middle managers are responsible for executing the plans and policies of top managers and overseeing the activities of first-line managers.

Question 10

An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.
A) an assembly line worker
B) a laborer
C) a manager
D) a salesperson

Accepted Answer

A manager is responsible for overseeing and coordinating the work of others to achieve the goals of the organization. The other options (assembly line worker, laborer, and salesperson) do not necessarily involve coordinating the work activities of others.

Question 11

Time should be considered a(n) ________ resource.
A) abundant
B) diminishing
C) limited
D) renewable

Accepted Answer

Time is a limited resource as there are only 24 hours in a day and it cannot be replenished once it has been used.

Question 12

Andrew is reviewing next week's orders, scheduling orders to machines, and assigning employees to run those machines. Andrew is engaged in ________.
A) planning
B) organizing
C) leading
D) controlling

Accepted Answer

Andrew is engaged in planning as he is reviewing next week's orders and scheduling them to machines and assigning employees to run those machines.

Question 13

Technology makes it easier to stay connected but ________.
A) there is always the risk of security breaches and the theft of information necessary for good time management practices
B) it raises expectations on the part of those to whom we are connected
C) technology fails, batteries lose power, and their effectiveness wanes
D) it also presents constant distractions, making it difficult to stay on task

Accepted Answer

The answer of Technology makes it easier to stay connected...

Question 14

Supervisor is another name for ________.
A) team leader
B) middle manager
C) first-line manager
D) top manager

Accepted Answer

A supervisor is a first-line manager who directly supervises a team or group of employees. They are responsible for overseeing the day-to-day operations and ensuring tasks are completed efficiently and effectively. A team leader may have similar responsibilities, but they may not be at the managerial level. Middle managers and top managers have broader responsibilities and oversee larger areas of the organization.

Question 15

________ have titles such as executive vice president, chief operating officer, and chief executive officer.
A) Supervisors
B) Middle managers
C) First-line managers
D) Top managers

Accepted Answer

The titles mentioned such as executive vice president, chief operating officer, and chief executive officer are typically held by top managers who have overall responsibility for the organization or a major division of it. Supervisors are typically responsible for overseeing the work of entry-level employees, while middle managers are responsible for overseeing the work of lower-level managers. First-line managers are responsible for overseeing the work of non-managerial employees.

Question 16

Because this is her first job, Melanie was unclear about what managers actually do. Fortunately her training materials explained that a manager's job focuses on ________.
A) performing clerical duties
B) personal achievement
C) helping others accomplish their work goals
D) supervising groups rather than individual employees

Accepted Answer

The training materials explained that a manager's job focuses on helping others accomplish their work goals, which is described in choice C. The other choices are incorrect as a manager does not typically perform clerical duties (A), focus solely on personal achievement (B), or exclusively supervise groups over individual employees (D).

Question 17

One method to become more efficient in managing your time is to ________.
A) classify each activity or task as A, B, or C
B) schedule more in one day than you can reasonably expect to finish
C) enlist the aid of a management coach to keep you on task
D) shorten deadlines so you will be pressed to complete tasks early

Accepted Answer

Classifying tasks helps prioritize and focus on what needs to be done first, allowing for better time management. Scheduling too many tasks or shortening deadlines can lead to feeling overwhelmed and burnout. Enlisting a coach may also be helpful but not the most practical or accessible option for everyone.

Question 18

Tom is responsible for project managers who supervise others who perform manual work. He reports to a vice president on another continent. Tom is a ________.
A) first line manager
B) middle manager
C) top manager
D) nonmanager

Accepted Answer

Tom is responsible for project managers who supervise manual workers, indicating he is a middle manager. He reports to a vice president on another continent, which means there are other layers of management above him.

Question 19

A ________ is an example of a first-line manager.
A) division manager
B) store manager
C) regional manager
D) shift manager

Accepted Answer

A shift manager is a first-line manager who is responsible for overseeing the daily operations of a specific shift or department within an organization. They typically supervise hourly employees and are responsible for ensuring that work is completed efficiently and effectively. Division managers, store managers, and regional managers are higher-level managers who typically have broader responsibilities and supervise multiple first-line managers.

Question 20

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.
A) Middle managers
B) Top managers
C) Production managers
D) Research managers

Accepted Answer

Top managers are responsible for making organization-wide decisions and establishing plans and goals for the entire organization. Middle managers are responsible for implementing the plans and strategies established by top managers, while production managers and research managers are responsible for specific areas or functions within the organization.

Quiz 1: Managers and You in the Workplace

The organizational chart shows titles such as front-line manager, plant manager, and vice president of operations. It is very likely this organization has a ________.

Blue Fin and ChrisCraft, two boat manufacturers, have merged. Top managers now must decide how the work will be divided and who will do what work. Such an arrangement makes up a(n) ________.

Managers with titles such as regional manager, project leader, or division manager are ________.

Kenneth is a vice president of operations. His position would be regarded as a ________.

In today's workplace, ________.

First-line managers are typically those who ________.

As part of the orientation for her internship, Rebecca was informed that ________ are the people who direct the activities of others in an organization.

Kelly, a production supervisor, is responsible for ten employees who assemble components into a finished product. Kelly is a ________.

Ben, a production plant manager, reports to Dan, a regional manager. Ben and Dan are ________.

An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.

Time should be considered a(n) ________ resource.

Andrew is reviewing next week's orders, scheduling orders to machines, and assigning employees to run those machines. Andrew is engaged in ________.

Technology makes it easier to stay connected but ________.

Supervisor is another name for ________.

________ have titles such as executive vice president, chief operating officer, and chief executive officer.

Because this is her first job, Melanie was unclear about what managers actually do. Fortunately her training materials explained that a manager's job focuses on ________.

One method to become more efficient in managing your time is to ________.

Tom is responsible for project managers who supervise others who perform manual work. He reports to a vice president on another continent. Tom is a ________.

A ________ is an example of a first-line manager.

________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.