Which of the following is not a basic principle of total quality management (TQM)?
A)Quality must be measured.
B)The quality standard is no defects.
C)Quality can and must be managed.
D)The producer defines quality.

Question

Quizplus · Accepted Answer

The basic principle of TQM is that quality is defined by the customer, not the producer. Therefore, D is the option that is not a basic principle of TQM.

Which of the Following Is Not a Basic Principle of Total